This position is located in the VA Regional Office located in Jackson, MS. The Program Specialist serves as an advisor to the Director of the regional office on training needs in the regional office. The primary duties include coordinating and managing the implementation, maintenance, and updates of centrally developed, mandatory developmental and technical training programs available to employees across each Division.

Duties

Conduct studies to determine immediate and long-range training needs, analyzes information obtained, and submits recommendations to the Director and managers. Identify and determine training priorities, conducts surveys, provides training, administers programs, and maintains employee records. Identify and consolidate training needs throughout the RO, analyzes data and costs, and determines RO requirements. Serve as the VARO coordinator for the Veterans Benefits Network (VBN) and assures appropriate employees are advised of the broadcasts and facilitates the viewing and taping of broadcasts. Serve as Training systems Administrator providing oversight and briefing to leadership at the local facility; training supervisors and employees to access training products. Assist the Office of Employee Development and Training in the review and analysis of training programs and courses for a large, diverse, and complex organization. Review analyze and evaluate division reports and statistical data, including such items as workload, productivity, effectiveness, FTE, and budget, to advise RO management on trends, out-of- line situations, and anticipated training needs.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/23/2023. The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here Specialized Experience: To qualify at the GS-12 grade level: Applicants must one (1) year of specialized experience equivalent to at least the next lower grade (GS-11) in the federal or other services. Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position within the organization. Specialized experience for this position is defined as: (1) Analyzing and evaluating reports; (2) Administering a training program; (3) Developing training/course materials, aids, and devices; (4) Facilitating training or instructing others for an organization; AND (5) Communicating verbally and in writing across various audiences. There is no authorized substitution of education, for the specialized experience required at the grade level GS-12. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Jackson Regional Benefit Office 1600 E. Woodrow Wilson Ave Jackson, MS 39216 US
• Name: HRC-Detroit DEU
• Phone: 313-596-7213
• Email: [email protected]