Job opening: Program Support Assistant (OA)
Salary: $37 696 - 49 009 per year
Published at: Aug 17 2023
Employment Type: Full-time
The Incumbent provides administrative and clerical support and direct client assistance in the office of the Health Care for Homeless Veterans (HCHV) Programs, HUD/VASH Program.
This position is covered by AFGE bargaining unit. Per the Master Agreement, the AOC will be:
1st AOC: Current permanent Facility (including satellites) employees
2nd AOC: Current permanent VA employees
Duties
Major Duties:
Obtains and enters data from all related programs regarding performance measures, bed days of care, funds obligated and waiting lists.
Provides information to patients, families, and community staff.
Assists with collecting, compiling, and tracking data and statistical information in support of the program's operation and the program's submission of grant applications.
Serves as Control Point Clerk.
Utilizes automated systems to create and/or edit requests, reconcile balances and generate reports to assist in managing fund control points.
Calculates projected expenses for the program and ensures adequate resources are available.
Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM
Compressed/Flexible: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (OA)/PD017290
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/29/2023.
You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: performing data entry and data collection to provide information to internal and external customers. Assisting with compiling and tracking data and statistical information. Preparing routine monthly reports. Scheduling programs and events to include developing and maintaining invitation lists. Performing general office work to include answering and responding to phone calls and emails. Knowledge of word processing programs (i.e., Microsoft Word, Excel, PowerPoint, and Publisher). OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have the successful completion of 4 years of education above the high school level.
This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
Typing Proficiency: In addition to meeting experience or education requirements, applicants for these positions must show ability to type 40 words per minute.
You will be rated on the following Competencies for this position:
Attention to Detail
Clerical
Customer Service
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Work involves some typing, sitting, standing, walking, filing, and transporting/boxing of files in the routine maintenance of offices files. Incumbent will do some traveling to community and VA facilities to assist with collecting and/or presenting data.
Drivers License Requirement: A valid driver's license is required as some driving and/or transporting veterans may be required in this position. Incumbent must complete any driver annual training that may be required by the facility in order to drive a government vehicle.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address Columbia VA Health Care System
6439 Garners Ferry Road
Columbia, SC 29209
US
- Name: VHA National Recruitment Center
- Phone: (844)456-5208
- Email: [email protected]
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