About the Position: This position serves a Public Safety Dispatcher for the Fort Carson Directorate of Emergency Services, providing emergency police, fire, and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. A Retention Incentive may be authorized for this position. A Relocation Incentive may be authorized for this position.

Duties

Responsible for the receipt and effective evaluation of 911 emergency calls, to include installation fire, police, ambulance service, emergency medical dispatch, and ICIDS. Provides emergency medical dispatching assistance to callers with medical emergencies using the Priority Dispatch EMD system. Monitors and logs status and availability of police, fire and medical first responders to assure an appropriate response are made. Refers non-emergency callers to appropriate civilian and governmental agencies. Maintains reports and retrieves needed statistical information using the National Fire Incident Reporting System(s) (NFIRS).

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent must obtain and maintain a favorable National Agency Check with inquiries (NACI).
• This position is subject to a pre-employment drug screening, and random testing thereafter.
• Incumbent must be able to successfully complete a pre-appointment hearing test.
• Incumbent is required to work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
• Incumbent must have the ability to type at least 40 words per minute.
• Must obtain and maintain a current DoD Tele communicator I and II (or equivalent), DoD Hazmat Awareness, Emergency police Dispatch, Emergency Fire Dispatch, and Emergency Medical Dispatch Able to obtain
• CONT - and maintain, within 6 months of employment, a Colorado Crime Information Center (CCIC) Level S Certification.
• Incumbent is required to possess and maintain certification in advanced Medical and Fire Priority Dispatch System.
• The incumbent is responsible for attaining continuing dispatch (CDE) requirements through in-service training that is offered locally.
• The incumbent must maintain an overall compliance score of 90 percent or better by the Advances Quality Assurance (AQUA) software.
• Position is subject to rotating shift work.
• The incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Modification of Term AppointmentsNon-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized experience is defined as: One year specialized experience: (1) operating automation, emergency dispatching, and communications equipment; AND (2) questioning callers to determine problems and nature of calls to respond with appropriate emergency personnel/equipment; AND (3) accomplishing several tasks at one time such as operating radios, telephones, and typing; AND (4) communicating effectively with police, fire, or medical personnel during emergencies. You will be evaluated on the basis of your level of competency in the following areas: Computer SkillsInterpersonal SkillsSpeakingTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address EI-APF-W0VNAA US ARMY GARRISON FT CARSON HQ DO NOT MAIL Fort Carson, CO 80913 US
• Name: Army Applicant Help Desk