About the Position: Serves as a Public Safety Dispatcher in the Directorate of Emergency Services, Fort Greely, Alaska, providing emergency response dispatching of law enforcement, fire and emergency medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.

Duties

Responsible for the receipt and effective evaluation of 911 emergency calls. Identify the determinant and level of response and provide any additional information to the responding units. Transfer caller to proper agency as determined or dispatch a variety of emergency equipment to include police, fire, ambulance, Med-Evac, rescue or hazardous materials units. Provide emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority's emergency medical dispatch system. Update information for medical, police and fire personnel enroute to call. Provide assistance to medical, police and fire personnel by acting as liaison between department personnel and other agencies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has been designated "Mission Essential", regardless of weather conditions or base closure must report to the duty station at regularly scheduled time. The work is performed in a highly stressful, restricted office environment.
• Must obtain and maintain (within 1 year of employment) certification in: CPR; DoD Telecommunicator I and II; DoD HAZMAT Awareness certification; APSIN (Alaska Public Safety Information Network) Full User certification.
• Must obtain and maintain (within 1 year of employment) certification in: Emergency Medical Dispatch certification, continuous current certification is a condition of employment. Supervisor may extend time frame due to course or funding constraints.
• Temporary duty (TDY) travel is required up to 10% of the time.
• Must be able to work shifts, overtime, weekends, or holidays as required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. SPECIALIZED EXPERIENCE FOR GS 06: One year of specialized experience which includes: 1) Assisting with answering/assessing 911 emergency calls to determine appropriate course of action; and 2) operating telecommunications equipment such as computer aided dispatch systems, 911 emergency telephone equipment and radio systems to dispatch public service assistance (i.e., police, fire or medical services); and 3) operating office automation software to input, retrieve, or maintain data pertinent to emergency dispatch operations. This definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-05). SPECIALIZED EXPERIENCE FOR GS 07: One year of specialized experience equivalent which includes: 1) Assisting with answering/assessing 911 emergency calls to determine appropriate course of action; 2) assisting with providing pre-arrival instructions to 911 callers until appropriate emergency units arrive on scene; and 3) using telecommunications equipment such as computer aided dispatch systems, 911 emergency telephone equipment and radio systems to communicate information and/or dispatch public service assistance (i.e., police, fire or medical services). This definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas: Decision MakingInterpersonal SkillsManages and Organizes InformationTechnical Competence

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.

Contacts

• Address EV-APF-W6L71B-US ARMY INSTALLATION MGMT CMD DO NOT MAIL FORT GREELY, AK 99731 US
• Name: Army Applicant Help Desk