You will serve as a LEAD TRANSPORTATION ASSISTANT (SHIPMENT MANAGEMENT) in the Navy Household Goods (HHG) Personal Property Shipping Office (PPSO) Shipment Management of NAVSUP FLC PEARL HARBOR. A post allowance amount, (otherwise known as: COLA), of 9.28% will be added to the stated salary. Post allowance is subject to change at any time. For additional information, please refer to the Joint Travel Regulations (JTR), Chapter 5 Part B.

Duties

You will act as a single point of contact for inbound and outbound shipment management, and provide quality assurance oversight. You will ensure that the work assignments of the Transportation Assistants (TAs) are equitably distributed and carried out, and ensure the timely accomplishment of the assigned workload. You will perform all inbound/outbound shipment management functions, loss and damage claims assistance, and customer support in accordance with published guidelines. You will plan and manage daily workload, record TSP performance, interpret regulations, resolve customer and TSP conflicts, and coordinate movement of personal property shipments to worldwide locations. You will support the development, testing, implementation, and maintenance of continuous process improvement (CPI) initiatives and automated technology systems for the DoD Personal Property Program.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: I have one year of specialized experience equivalent to the next lower grade level (GS-06) or pay band in the federal service or equivalent experience in the private or public sector performing and/or leading Transportation Assistant (Shipment Management) work applying a thorough knowledge and understanding of a wide range of transportation regulations, methods, and practices of traffic management as it applies to the storage and shipment of personal property. I also have experience applying a knowledge of automated transportation systems to identify needs and problems related to transportation. Examples of specialized experience may include: 1) Investigating and resolving invoicing and storage management issues related to a wide range of specialized shipments; 2) Utilizing automated computer systems to certify invoices and to identify and research cargo and transportation discrepancies;3)Assisting in the training to new employees following established transportation procedures and practices;4)Providing guidance with all areas of personal property shipment management including household goods and personal property entitlement counseling (household goods, unaccompanied baggage, privately owned vehicles, boats, and mobile homes), inbound and outbound shipment management, non-temporary and temporary storage, quality assurance, and procedures for processing loss and damage claims;5)Utilizing thorough knowledge of commercial and government transportation methods and related services for processing personal property shipments, storage lots, loss and damage claims, calculating shipment costs; and 6) Providing technical expertise to make solid, sound interpretations of DoD regulations and entitlements to customers. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience:

As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address NAVSUP FLC PEARL HARBOR 1942 Gaffney Street, Suite 100 JBPHH, HI 96860 US
• Name: Department of Navy EIC
• Email: [email protected]