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Job opening: Lender Relations Specialist

Salary: $70 370 - 91 478 per year
City: Charlotte
Published at: Aug 14 2023
Employment Type: Full-time
This is a bargaining unit position with AFGE Local 228. This is not a (drug) testing designated position (TDP). This position is with the Small Business Administration, Office of Field Operations - Region IV in Charlotte, NC. Collaborate with organizations to ensure that identified underserved communities have access to SBA and other federal, state, and community resources that support small business owners.

Duties

Duties include, but are not limited to: Marketing all SBA lending programs and service through outreach and marketing. Conducting outreach, training, education, development, lender recruitment, consultation and working with assigned lenders in the District. Conducting face-to-face visits with individual lending institution for the purpose of delivering SBA loan programs and services in the District. Conducting or participating in training sessions designed to ensure SBA programs and services are optimized in the various financial organizations served by the District. Providing assistance through consultative and customer interactions with lenders. May be assigned various local market duties to be determined upon selection and the strengths of the individual. Physical Demands: This position combines an office environment with extensive outreach activities which requires long periods of travel using multi-modes of transportation, including operation of a motor vehicle (GOV/POV). Expected to lift boxes of hand-outs, information packets, computers and other items that can weigh up to 40 pounds. Required to transport, set-up and tear-down displays and/or other equipment at trade shows, training sessions, and other locations. Required to travel extensively throughout the District, including frequent early morning, evening and occasional weekends and overnight travel. May be required to travel outside the District. Work Environment: The work is performed in a variety of rural and urban environments (office, hotels, warehouse, factories, farms, faith-based and community-based locations, construction sites, restaurants, garages, laboratories, etc.) and may incur exposure to moderate risk, discomfort and unpleasant surroundings.

Requirements

  • You must be a U.S. Citizen
  • You must successfully complete a background investigation.
  • You may be required to serve a one-year probationary period.
  • Valid driver's license is required.

Qualifications

GS-11 Specialized Experience: At least one year of specialized experience, equivalent to the GS-09 grade level in the Federal service, obtained in either the private or public sector performing the following duties with minimal supervision: (1) Assisting in commercial or business loan proposal development, packaging, and structuring; AND (2) Assisting with marketing lending programs and services to external customers through outreach activities; AND (3) Assisting with conducting formal training or professional development; AND (4) Assisting with the growth and development of a customer base; AND (5) Using a variety of software applications and technologies in all aspects of the job. These qualifications must be clearly referenced in your resume. OR Education: A Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or LL.M, if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate-level education is 18 semester hours or the number of credit hours that the school attended has determined to represent 1 year of full-time study. Transcripts (official or unofficial must be submitted. If selected, official transcripts will be required. OR Combination: A combination of education and experience as specified above. For example, an applicant who has 1.5 full years of Ph.D. level education (i.e. 50% of education required) and 6 months of creditable specialized experience equivalent to the next lower grade level as described above (i.e. 50% of the required experience) would equate to 100% of the required experience for the position. Transcripts (official or unofficial must be submitted. If selected, official transcripts will be required. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Series, 1101 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 08/25/2023.

Education

If you do not meet the specialized experience requirements, you may also qualify with education. You MUST submit transcripts (official or unofficial) with this application if you wish to qualify based on education.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

  • Address Office of Field Operations - Region IV 233 Peachtree Street, NE Suite 300 Atlanta, GA 30303 US
  • Name: Kathleen Schrank
  • Email: [email protected]

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