The incumbent is the Chief, Quality Management (QM), responsible for oversight of quality and performance/process improvement at North Florida/South Georgia Veterans Health System. The position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Sunshine Network (VISN 8), at the North Florida/South Georgia Veterans Health System (NF/SGVHS), a complexity level 1a facility, in the Office of High Reliability.

Duties

Supervises continuous survey readiness, risk management, data analytics, and other programs. Collaborates with executive leaders to formulate facility quality management policy, develop, implement, and evaluate management systems, and establish institutional performance improvement and resource management priorities. Assists services or committees to identify problems within the service or with cross services, develop analytical studies, analyze the data, and recommend changes or corrective actions. Analyzes services provided and organizational resources to determine alternative resource allocations and make recommendations to executive leadership. Develops data collection procedures and coordinates with executive leaders and stakeholders to recommend new courses of action. Collaborates with the chairs of key system committees to develop compliance review schedules. Monitors the status of all special, regular and planned programs impacting quality of patient care at system facilities. Plans and completes advanced level tasks based on observance of protocols and accepted clinical and administrative practices while exercising full supervisory responsibility over subordinate supervisors and staff. Work Schedule: 40 hours per week; Monday-Friday; 8:00am - 4:30pm. Position Description Title/PD#: Supervisory Health Systems Specialist/PD06026-O Financial Disclosure Report: Required. Physical Requirements: The work is primarily sedentary with some walking or standing. No special physical demands are required. Work is typically performed in an adequately lighted and climate-controlled office. Regular local travel will be required between medical campuses, outpatient clinics and for training and evaluation of programs.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-13 grade level: One year of specialized experience (equivalent to the GS-12 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Supervising continuous survey readiness, risk management, data analytics, and other programs which are or may be assigned by the Director. Assisting services or committees to identify problems within the service or with cross services, develop analytical studies, analyze the data, and recommend changes or corrective actions. Analyzes services provided and organizational resources to determine alternative resource allocations and make recommendations to executive leadership. Collaborates with the chairs of key system committees to develop compliance review schedules. Educates and trains staff on performance improvement methodology and evaluation. Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-13 level.

Contacts

• Address Malcom Randall Department of Veterans Affairs Medical Center 1601 Southwest Archer Road Gainesville, FL 32608 US
• Name: Brian Sholar
• Phone: (785) 350-4071
• Email: [email protected]