The position(s) covered by this vacancy announcement is in the Department of Defense (DoD) Acquisition Workforce Personnel Demonstration Project (AcqDemo). For more information please see: AcqDemo This position is part of the Air Force Elements, U.S. Transportation Command, Transportation Command. The incumbent will will serve as an IT Specialist (PROJMGT/PLCYPLN).

Duties

This position is being filled under the memorandum from the Under Secretary of Defense for Personnel and Readiness (USD(P&R)) "Expansion of Direct Hire Authority for Certain Personnel of the Department of Defense," dated October 15, 2021. This position is being filled under AcqDemo Direct Hiring Authority (DHA) for non-acquisition positions involving 51% or more of time in direct support of acquisition positions within Business and Technical Management Professional Career path. As a IT SPECIALIST (PROJMGT/PLCYPLN) at the NH-2210-3 some of your typical work assignments may include: Serves as the command's Information Technology (IT) Configuration Manager within the USTRANSCOM Command, Control, Communication and Cyber Systems Directorate. Maintains configuration management artifacts to include the USTRANSCOM Configuration Management Instruction, the configuration management Standard Operating Procedure (SOP), the configuration management roadmap and collaborates with the IT Service Management tools team to ensure the Government-designated IT Service Management (ITSM) platform matures with emerging processes and technology. Chairs the command's Enterprise Configuration Control Board (ECCB). Oversees and directs a team of contractors that work closely with organizational stakeholders to: 1) Ensure the proper configuration standards for both hardware and software assets; 2) Identifies, records, controls, reports, audits, and verifies service assets and configuration items, including baselines, versions, constituent components, attributes, and relationships; and 3) Maintains accurate configuration information in the Configuration Management Database (CMDB) including the baseline configuration by performing daily audits of the CMDB and reconciling any changes against change requests Ensures appropriate controls are in place to manage changes to Enterprise IT Baselines and integrates TCJ6 configuration management processes with the command's change management framework. Leads major technology initiatives and presents complex information via easily understandable communication presentation methods and techniques, providing innovative, cutting-edge technology solutions leveraging state of the art technologies. Analyzes and assesses complex integration challenges and works with technical experts to provide evaluations and recommended technical information technology solutions.

Requirements

• Must be a U.S. Citizen
• Occasional Travel
• Work Schedule: Full-time
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Overtime: Occasionally
• Tour of Duty: Flexible
• Recruitment Incentives: May be authorized
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: This position is telework eligible
• Employee must be able to obtain and maintain a SECRET security clearance that is required to perform daily duties
• This is an IT Service Management position. The employee must attain and maintain current version ITIL Foundation certification within six months of filling the position
• Employee is eligible for local Recurring Telework, dependent on mission requirements.
• Employee may be required to work overtime on an unscheduled or emergency basis
• Employee may be required to travel by military or commercial aircraft in the performance of TDY assignments
• A graduate degree in computer science, computer engineering, information technology, or a related field is highly desirable.
• TIL Managing Professional (MP) or ITIL Master certification is highly desirable
• Completion of Professional Military Education (PME) ? Intermediate Developmental Education (IDE) or Joint Professional Military Education (JPME) II is highly desirable

Qualifications

You may qualify at the NH 03 if you fulfill the following qualifications: A. One year of specialized experience equivalent to the NH-02 OR GS-12 grade level in the Federal service as listed below: Leading and facilitating discussions and governance meetings on configuration management Conducting business case analysis, and establishing and creating integrated work plans and scopes that maximize return on investments Overseeing IT configuration management related projects across the enterprise Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210, series as listed below:For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address TRANSCOM 508 Scott Drive Bldg 1900 E Scott AFB, IL 62225-5357 US
• Name: USTRANSCOM Servicing Team
• Phone: 614-692-2646
• Email: [email protected]