San Diego VAMC is recruiting for the Supervisory Social Worker for the Caregiver Support Program (CSP) & the Medicine/Surgery Section.

Duties

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Two supervisory positions are available -- Caregiver Support and Medicine/Surgery CSP Major Duties: The incumbent develops and facilitates CSP- focused direction, orientation, coaching, in-service training, staff development, and continuing education programs for VA facility staff and the community. Outreach requirements include but are not limited to event planning for National Family Caregiver Month. The incumbent plans and develops with the Program Coordinator, and oversees all components of Caregiver Support and services involved in the Caregiver Support Program. The incumbent directly supervises the Caregiver Support Program Coordinators, Senior Social Workers and Social Services Assistants. The incumbent facilitates program implementation with multiple clinical services across all campus locations within the VA facility, including but not limited to: nursing; physical, occupational, and speech therapists; mental health and primary care providers. The incumbent performs the administrative and personnel management function relative to staff supervised including personnel actions, consultation, negotiation with other departments, and quality improvement. Works collaboratively with internal staff, VISN and VACO leadership, and external stakeholders to expedite service delivery. Provides consultation and briefings to other staff and internal/external stakeholders on the special needs of caregivers. The incumbent is responsible for monitoring performance measures at the local, VISN, and Central Office levels; providing responses to congressional inquiries; and briefings to providers, VA leadership, community organizations and other internal and external stakeholders. The incumbent develops policies and procedures for program operation, and prepares reports and statistics for facility, VISN, and national use. The incumbent manages CSP clinical and business operations, accountability for program effectiveness, and modification of service patterns to comply with the delivery of standardized processes found within relevant Directives. The incumbent supports customer satisfaction, well-being and service delivery. The incumbent recognizes gaps in workforce competencies and ensures supervised staff who require knowledge and skill development receive the training necessary to execute their duties. The incumbent certifies staff completion of all required annual and ad hoc trainings through documentation and reporting. The incumbent works collaboratively with the Caregiver Support Assistant Nurse Manager, Nurse Manager, Occupational Therapy Supervisor, and Primary Care Supervisor to coordinate any programmatic needs across disciplines working within the CSP. The incumbent works closely with the CSP Coordinator to facilitate smooth operations of the program. May be responsible to manage additional Social Work programs as necessary. Performs other related duties as assigned. Medicine/Surgery Major Duties: The supervisor is responsible to plan the Medicine/Surgery Section of Social Work Service, determine staffing requirements and assign, in conjunction with the Chief and members of treatment teams, staff areas of responsibility where their special individual skills are best utilized. The supervisor makes decisions on work problems presented by social work staff, social work supervisors, and managers throughout the Medical Center. She/He exercises supervisor authorities and responsibilities involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised. The incumbent develops work improvement plans, recommending personnel actions as necessary. He/She invokes disciplinary measures as appropriate to the authority delegated in this area, and recommends awards and changes in position classification to the Chief. Duties shared with the Chief of Social Work Service include: planning social work programs, policies and procedures; projecting the budget, providing data to DSS related to staffing and resource allocation; monitoring productivity data; providing standards and opportunities for staff to receive continuing education; assuring staff meet the licensure requirement in a timely manner, representing Social Work Service in interactions with counterparts; and, participating in VISN 22 and medical center committees as assigned. Work Schedule: Monday-Friday 0700-1530 Compressed/Flexible:Available Telework: Partial Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Licensure: Must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/ May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, candidates must demonstrate all the following KSAs: Ability to independently organize work, set priorities, and meet multiple deadlines. Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services by supervised social workers. Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. Ability to provide staff training and development. Preferred Characteristics: In addition to the basic qualification requirements, applicants must have demonstrated evidence of the following knowledge, skills, and abilities determined to be essential for satisfactory performance in the position. A minimum of two (2) years professional experience with experience in program administration, supervision of staff, performance improvement, and the delivery of mental health services; Dependability and the ability to function independently; Ability to direct health care benefits in a managed care setting across a health care system; Demonstrated leadership abilities by increasing health awareness, measuring outcomes, and involving others in improving care; Clinical and administrative leadership experience in complex, interdisciplinary health care systems; Knowledge, skills, and abilities to gain the trust and respect of a highly diverse staff of peers and subordinates in order to achieve the mission of honoring and serving Veterans through excellence in healthcare; Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines; Ability to establish and monitor production and performance priorities and standards; Skill in managing and directing the work of others to accomplish program goals and objectives, and ability to devise ways to adapt work operations to new and changing programs, staffing, and budget requirements, etc.; Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view; Ability to effectively supervise and manage subordinate employees from a variety of professional backgrounds; Skill in assessing qualifications and abilities of current and prospective employees; Skill in interpersonal relationships, including conflict resolution; Skill in working collaboratively with other disciplines and supervisors; Demonstrated analytical ability to find viable solutions to complex problems utilizing data, logic and/or research methodology, and provide senior leaders with viable make/buy options to address complex cost/benefits options; Demonstrated understanding of factors that impact access to mental health care, and experience working to balance access and quality; Demonstrated familiarity and experience with VA rules and regulations relating to community care, including the Mission Act; Ability to manage and balance complex cost decisions regarding whether to approve care based on cost avoidance versus patient preferences; Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program; Ability to utilize systems thinking in managing ethical dilemmas; Demonstrated ability to understand and utilize systems redesign or other performance improvement methodologies to analyze and monitor existing processes, and develop and implement effective solutions to optimize the delivery of high-quality healthcare services; Knowledge of computer systems and experience training and educating residents or students; Ability to integrate research and training programs smoothly into the functioning of clinical care programs; Ability to translate management goals and objectives into well-coordinated and controlled work operations; Knowledge of, and ability to appropriately utilize, evidence-based practices and clinical practice guidelines and ability to guide staff in using these tools. References: VA Handbook 5005, Part II, Appendix G39.The full performance level of this vacancy is 13. Physical Requirements: Traveling throughout the medical center and the community is required, as is performing activities involving sitting, walking, and standing, bending and carrying such items as books, papers, and files. In carrying out responsibilities it may be necessary for the incumbent to travel into the community where he/she conducts interviews with the Veterans, their families, representatives of community health and welfare agencies and law enforcement agencies. The incumbent must possess current driver's license and drive a government vehicle in carrying out professional duties when deemed necessary. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address San Diego VA Medical Center 3350 La Jolla Village Drive San Diego, CA 92161 US
• Name: Ricky Clark
• Phone: 319-509-6482
• Email: [email protected]