The position is in the U.S. Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management (OASAM). The position serves as the Division Chief for Customer Engagement and Strategic Operations in the Office of Field Operations (OFO). This position is Supervisory and outside the bargaining unit.

Duties

The position is responsible for the administrative and management services of an OFO Division and serves as a key member of OFO and Division authority. Duties may include, but are not limited to, the following program areas: Develops goals and objectives that integrate DOL missions and functions into the Division's objectives. Establishes policies and procedures for the accomplishment of the Division missions, functions, processes, and procedures. Directs and oversees the planning, developing, and implementing of DOL programs in the field including acting as a consultant, technical advisor, and outreach coordinator. Directs the scheduling and monitoring of all field activities to ensure coordination of field activities with other OASAM components to integrate programs, regulations, policy, and compliance. Establishes and maintains protocols and internal controls and continuously monitors the effectiveness of procedures, alignment with policy and best practices, and accomplishment of objectives. Oversees and directs the development and implementation of field policies to achieve targets established by DOL, Office of Management and Budget, Executive Order, and Agency policy. Plans work to be accomplished by subordinate supervisors and staff, sets and adjusts short-term priorities, and prepares schedules. Oversees coordination of response to data calls and audits. Performs other duties as assigned.

Requirements

• Must be a U.S. Citizen.
• Must be at least 16 years old.
• Candidate required to obtain the necessary security/investigation level.
• Subject to financial disclosure requirements.
• Requires a supervisory probationary period if the requirement has not been met.

Qualifications

You must meet the "Specialized Experience" to qualify for Chief - Customer Engagement and Strategic Operations, as described below. For GS-15: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level (GS-14) in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience to qualify for this position: Experience establishing and maintaining working relationships with internal and external stakeholders to provide comprehensive management advisory services and foster productive outcomes; Experience in providing problem solving and specialized solutions to meet customer needs; Technical writing, editing and oral communication skills sufficient to establish and foster mutually cooperative relationships.

Education

There is no educational substitute to qualify for this position at the GS-15 level.

Contacts

• Address Office of the Assistant Secretary for Administration and Management 200 Constitution Avenue Washington, DC 20210 US
• Name: Stephanie Hawkins
• Phone: 312-353-1022
• Email: [email protected]