This position is located at the VA Sheridan Health Care System in Sheridan, WY, and provides program administrative and technical assistance in day-to-day Beneficiary Travel operations, performs program planning and completes special projects as assigned.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major Duties include: Works closely with the Chief Business Officer, Fiscal Staff, and other stakeholders to ensure Beneficiary Travel, Special Mode Transportation, fraud prevention, patient funds and ambulance billing programs are complying with Code of Federal Regulations, Veterans Transportation Program, and local policies. Works closely with clinical staff and other health care professionals within the Veterans Administration as well as Community Care providers, for coordination of Veterans transportation needs. Responsible for overall planning, coordination, implementation, management, and evaluation of clinical applications of patient transportation with emphasize on improving care, safety of Veterans in a cost-effective approach. In accordance with established beneficiary travel policy, per physician documentation and according to traveler's medical condition, decides either common carrier or special mode transportation. Accepts inbound Beneficiary Travel calls from Veterans and staff concerning transportation arrangements and responds to questions or problems related to reimbursement benefits. Independently manages the Medical Center's Beneficiary Travel program using eligibility criteria and regulatory authorities to appropriately administer program benefits to eligible Veterans and caretakers. Determines eligibility for government-sponsored travel using applicable federal regulations and policies for program benefits. Responsible for fund control point management for mileage reimbursements. Perform other related duties as assigned. Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Financial Disclosure Report: Not Required

Requirements

Qualifications

All qualification requirements must be met by the closing date of the announcement. SPECIALIZED EXPERIENCE: Applicants must possess at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-5 level in the Federal service. Specialized experience is experience determining eligibility for benefits; managing or assisting with the management of funds; and experience utilizing a variety of software packages such as word processing software, email systems, spreadsheet software, and presentation software to complete work assignments. Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hour worked per week. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Computer SkillsControl of FundsCustomer Service (Clerical/Technical)Medical Information IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The duties and responsibilities of the position is sedentary with some standing stopping, reaching, and lifting to 20 pounds. The employee must always be composed when assisting Veterans and their families. The individual works in an office setting. The environment involves those everyday risks or discomforts which require normal safety precautions typical of this environment. Although the employee works in a health care facility where exposure to contagious diseases exist, the tasks required for this position do not put the employee at a serious risk for this type of exposure. The work area is adequately lighted, heated, and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Sheridan VA Medical Center 1898 Fort Road Sheridan, WY 82801 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]