The primary purpose of this position is to serve as the installation non-clinical case worker for the Exceptional Family Member Program (EFMP). Serves as a liaison to and works closely with health care professionals on provision of available services and resources at the command to ensure best possible care in accordance with community, national and Navy standards. Assists in identification of community resources.

Duties

The FFSC is the Navy's primary agency for the delivery of an array of human services programs intended to enhance the stability and self-sufficiency of individuals and families, resulting in increased operational readiness. All FFR direct services are provided by the installation Fleet and Family Support Centers, and they fall into three main categories: Core Family Readiness, Navy Gold Star, and Sexual Assault Prevention and Response (SAPR). The majority of programs falls under the Core Family Readiness category and include sub-categories of Career/Retention, Deployment/Readiness, and Crisis Response. Diverse methods for delivering services include providing information and referral, educational instruction or training and professional counseling. Primary duties assigned to this position are, but are not limited to: Program Management (duties performed 20% of the time include but not limited to):

Requirements

• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Must be able to obtain and maintain a SECRET security clearance.
• A valid State driver's license is required to operate motor vehicles.

Qualifications

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. In addition to the requirements outlined in the "Education" section of this announcement, candidates must also possess at least one year of experience working in a case management capacity with families who have members with special needs. The following Knowledge, Skills and Abilities are required for this position: Knowledge of the dynamics of Exceptional Family Member Program and local community resources for families enrolled in the program. Knowledge and understanding of requirements and operations of DoD and Department of the Navy (DON) Exceptional Family Member Program. Ability to work with military families. Knowledge of SECNAV and OPNAV policies and procedures. Ability and skillset to provide effective trainings and briefings. Ability to identify needs, trends, and performance measures to evaluate program effectiveness and provide recommendations for process improvements. Knowledge of military community support programs. Knowledge of federal and agency regulations, the specific organization's programs and missions, pertinent laws, regulations, and policies related to program/operations area in order to consider their impact on programs. Ability to effectively communicate both orally and in writing clearly, concisely, and effectively. Ability to analyze issues that identify best courses of action, determine potential organizational impacts, maintain awareness of barriers impeding mission accomplishment and recommend corrective actions. Ability to develop trusting helping relationships and work effectively with individuals and families from diverse racial, ethnic, religious, and socioeconomic backgrounds.

Education

A degree in behavioral or social science or related field appropriate to the position.

OR

A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

Four years of appropriate experience that demonstrated acquired knowledge of one more or more of the behavioral or social sciences equivalent to a major in the field.

Contacts

• Address NAVSTA Norfolk - Navy NAF HRO 1200 Fechteler Road Norfolk, VA 23505 US
• Name: CNRMA NAF HRO
• Email: [email protected]