This position is located in the Department of Health and Human Services, Assistant Secretary for Administration, headquartered in Washington, District of Columbia.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Process Improvement Chief, you will use your knowledge of and experience with the Assistant Secretary for Administration, Office of Human Resources to optimize business results and customer experience by: Serving as a Continuous Process Improvement (CPI)/Lean Six Sigma (LSS) specialist. Providing project leadership and technical support in the creation, management, and sustainment of a methodical approach and robust business analytics/metrics program to increase quality and performance throughout all ASA business areas in support of the HHS Strategic Plan. Advising management officials in the decision-making process with the goal of optimizing scarce resources given the demands of meeting customer requirements, reducing rework, determining operational capacity, and measurably increasing quality. Establishing and implementing metrics/business analytics to support ongoing CPI efforts within and across ASA, and more broadly as requested in support of HHS and other federal agencies. Managing the implementation of the CPI, LSS and business analytics program processes and activities, and responsible for implementation planning, management of all Plans of Action and Milestones, justification of funding requirements. Establishing policy and providing procedures to plan, coordinate, approve, and implement CPI, LSS and business analytics program changes to support achievement of the ASA and HHS mission, needs, goals, and objectives. Managing and administering one or more program(s) on behalf of the Office of Business Management and Transformation Director, with delegated responsibility/authority/accountability for the development and oversight of the program(s).

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date of the announcement.
• Financial disclosure statement may be required.
• Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR MINIMUM QUALIFICATIONS: Must have at least one year of specialized experience, equivalent to the GS-14 grade level in the Federal service performing ALL of the following: 1. Coordinating process improvement efforts. 2. Providing analyses of data that require the evaluation of interrelated issues of effectiveness, efficiency, and/or productivity affecting programs. 3. Utilizing quantitative and qualitative methods to conduct analyses and provide recommendations for process improvements. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Contacts

• Address Assistant Secretary for Administration 200 Independence Ave SW Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]