This position serves as the Data Analyst for the Customer Service Department and is responsible for the implementation and analysis of all performance metrics and initiatives at the VA Northern Indiana Health Care System. This position is located at the Fort Wayne VA Medical Center. The incumbent serves as a liaison between administrative and clinical staff at the health care system and will provide management with the analysis of all customer Service Department related data.

Duties

Extracts, analyzes and provides data to access treatment and services that impacts clinical endpoints, health status outcomes; estimated usage; characteristics of treating designated populations; evaluating patters of substitution against other products such as resource impact. Monitors and maintains profiles, identifies transmission errors by review of Veterans Health Information Systems and Technology Architecture (VISTA) records. Through data tracking, provides management with effective feedback that helps the organization operate successfully in a new personalized, proactive, patient-driven health care environment. Advocates the cultural change for delivery of care. Provides relevant clinical and/or administrative data to identify, quantify and resolve organizational problems. Evaluate proposed changes or known deficiencies that have been identified and make recommendations to support new or revise policies and directives that will promote positive whole health outcomes. Develop system requirements while understanding system limitations. Reviews short-range budgetary and program requirements to assure their conformance with established agency policies. Identifies and analyzes trends in the receipt, obligation, or expenditure of funds to ensure that objectives of the annual financial plan are being met on a timely basis. Ensures funds are available and being properly and effectively used to support program objectives. Reviews actual obligations, outlays, and workload levels to highlight potential operating and financial problems. Conducts limited analyses to develop required data and information for reporting purposes. . Ensures that monthly and yearly trends are reflected in the operating plan and recommends any necessary adjustments. Reviews initial budget submission to ensure that planning guidelines are followed and the estimates for the non-medical financial assistance programs are in line with long range planning targets. Work Schedule: Monday - Friday 8:00 am - 4:30 pm (Subject to change depending on the needs of the agency) Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD810330 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/24/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: demonstrated work experience using qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and healthcare programs; possess Healthcare Informatics knowledge in the use of clinical software packages; thorough in-depth knowledge of the clinical environment (including practices, procedures, policies, strengths and weaknesses in order to effectively use data to track and manage patient care); tracking and analyzing clinical programs for the purpose of improving processes and identify problem areas; and utilizing computers and applicable databases/software for statistical purposes and managing information systems; analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing; collecting and reviewing budgetary data, preparing budgetary data; Reviews short-range budgetary and program requirements to assure their conformance with established agency policies; develops additional analysis providing historical data of programs; Performs preliminary analyses of budget requests, and compiles data to be used for forecasting obligations; Writes reports that detail the purposes for which funds were obligated and expended; Prepares special analyses, studies, and reports; Prepares documents needed to process budget estimates. NOTE: This experience must be supported by your resume to be creditable. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B. or J.D. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond successfully completing graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required... You will be rated on the following Competencies for this position: Financial ManagementMathematical ReasoningOrganizational AwarenessPlanning and EvaluatingWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. No specific physical qualifications are required. The work includes walking, bending, stooping, and some lifting, usually not more than ten pounds. No specific physical qualifications are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Northern Indiana HCS 1700 East 38th Street Marion, IN 46953 US
• Name: Jessica Creal
• Phone: 8325160096
• Email: [email protected]