The Robert J. Dole VAMC is recruiting for the position a Program Analyst (Clinic Profile Manager) to work in Medical Administration Services.

Duties

The Clinic Profile Managers are responsible for reporting and setting up clinic profiles within the Veterans Health Information Systems and Technology Architecture (VISTA) computer system to capture workload credit for the organization. This position provides a high level of complex and highly skilled support related to provider profile management. They will coordinate clinical/provider profiles and scheduling grids, including but not limited to clinic set up and clinic maintenance. Clinic profiles provide the vehicles to capture outpatient and related workload for Veterans Equitable Resource Allocation (VERA), MCA, and Financial Revenue Management for purposes to schedule patients, and to monitor clinic performance. Clinic profile set up ensures the clinic structure allows the scheduling of patients, direct workload capture, accurate access wait times, direct insurance and co-pay billing; direct MCA costing, and to track facility and provider performance against national, VISN and local measures. They will also coordinate quality assurance efforts through assessments on workflow and procedures to develop means of improving service delivery to customers. The clinic profile manager will monitor and conduct annual reviews of the accuracy of clinic profiles to ensure the facility is capturing and transmitting workload accurately from maximum reimbursement, and workload credit. They will also train, develop, and coordinate training for all areas impacting profile management. The full performance level of this vacancy is GS-11. The duties are the same for the GS-9 level but completed with more instruction and oversight than at the GS-11 level. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00 am - 4:30 pm Compressed/Flexible: Not available Telework: This position may be authorized for 100% telework for highly qualified candidates. If approved to telework, the candidate must reside in the local commuting area within 50 miles of a Robert J. Dole VA facility. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst - Clinic Profile Manager/PD99898S Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/25/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-09: Specialized Experience: One-year of specialized experience equivalent to at least the GS-07 grade level. Examples of specialized experience would typically include but are not limited to knowledge of, and skill in applying standardized principles, practices, and procedures of clinic profile management, and program management sufficient to: comprehensive working knowledge of applicable public laws, VA regulations, and national , VISN an d facility directives, legal decisions and state laws; In-depth practical knowledge of all VA scheduling packages and ambulatory data capture applications, Fileman, and other applications pertinent to outpatient clinic profile management and data collection; Knowledge, experience and innovative skill to evaluate and analyze processes and procedures with multiple variables, problem-solve and apply mature judgment to make complex independent decisions; Ability to work independently; Ability to effectively multi-task; Knowledge and skills to effectively communicate; Knowledge and skills on how to locate, extract, interpret and generate reports of various natures for various Facility services.. OR, Education: Master's or equivalent graduate degree OR 2 full years of progressively higher-level graduate education leading to such a degree OR LL.B. or J.D, if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the Master's or equivalent graduate degree level. GS-11: Specialized Experience: One-year of specialized experience equivalent to the GS-09 grade level. Examples of specialized experience would typically include, but are not limited to having comprehensive knowledge of applicable public laws, VA regulations, and national, VISN and facility directives, legal decisions and state laws dealing with care, policies, procedures, and precedents regarding scheduling, clinic profiles, ambulatory data capture, workload, billing, DSS (MCA) identifiers and ACA principles; Ability to locate an interpret appropriate applicable regulations; thorough knowledge of insurance intake processes, specialized medical billing programs and knowledge of how they interrelate to the VA healthcare system services and programs; Knowledge, experience and innovative skill to evaluate and analyze processes and procedures with multiple variables, problem solving and apply mature judgment to make complex independent decisions with ramifications across a continuum; Ability to work independently; Ability to effectively multi-task with multiple departments and assignments; Knowledge and skills to communicate effectively with a wide variety of professional and non-professional individuals to facilitate a liaison between services; Knowledge and skills to locate, extract, interpret and generate reports of various natures for various Facility services; Knowledge of various software applications and databases to develop reports and manage data. Education: Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree OR LL.M., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the Master's or equivalent graduate degree level. You will be rated on the following Competencies for this position: CommunicationsOrganizational AwarenessOrganizational Performance AnalysisTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. Working with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required. You may be exposed to walking to outlying areas. The work places no special physical demands on the employee. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Robert J Dole VA Medical and Regional Office Center 5500 East Kellogg Drive Wichita, KS 67218 US
• Name: Vincent Hodgdon
• Phone: 3166852221 X51400
• Email: [email protected]