The Supervisory Program Specialist provides guidance, instruction, maintenance, and trouble shooting in the daily operations in Radiology and Nuclear Medicine Service of the Picture Archive and Communication system (PACS) and Vista Imaging interface and Voice Recognition (VR) system.

Duties

Develops and tests network contingency procedures and continuously evaluates needs and updates accordingly. Develops and/or implements stringent security procedures including implementing a system security awareness program with such elements as security training and briefings to foster an awareness of PACS information security. Oversees employees performing related work functions at the GS-5 through GS-11 levels. Reports all QA activities and the findings of such activities to the Chief, Imaging Service as well as the Chief Technologist and various modality supervisors. Provides first line technical support for image transmission of display errors related to modalities, Vista interface, display workstations, and printers. Performs extensive analysis and collects data related to radiology orders and reports based on their status through the web-based Administrative Portal of speech recognition, PACS and Vista, ensuring all radiological exams are completed in a timely manner and within established policies. Assigns work to subordinates based on priorities. Serves as the primary security officer for PACS. Develops and/or implements stringent security procedures including implementing a system security awareness program with such elements as security training and briefings to foster an awareness of PACS information security. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD672-13400-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized experience Examples of specialized experience would typically include, but are not limited to: Research and/or analyzes problems, issues, or program requirements supporting the functions of a digital imaging system. Determines pertinent issues and collects relevant information from a variety of sources. Reviews information and applies standard analytical techniques. Develops recommendations and proposals. Performs Vista Radiology and PACS duties, as well as Voice Recognition administrator duties within the Radiology and Nuclear Medicine Service and coordinates support throughout the Medical Center. Develops methods and programs to evaluate, monitor and maintain digital images systems. Ensures that all responsibilities are fulfilled in an efficient, timely, and satisfactory manner. Key member of the PACS implementation team, dedicated to the planning, developing, installation and operation of the PACS Imaging Network. Serve as a liaison for Information Technology (IT), Biomedical employees, and clinical users to ensure the PACS system is configured to optimize imaging and clinical operations as well as distribution capabilities. Uses standard approaches to perform a variety of duties related to digital image support issues. Conducts extensive research and compilation of data from diverse sources. Extracts and assembles information, conducts analysis, and develops reports or presentations. You will be rated on the following Competencies for this position: AccountabilityConfiguration ManagementDatabase AdministrationInformation ManagementOperating SystemsTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work will involve periods of walking, bending, stooping, lifting, and carrying. The incumbent is required to install equipment which will entail some physical labor to accomplish the task. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Miguel Viera-Rodriguez
• Phone: 787-641-7582
• Email: [email protected]