The ideal candidate with serve as a technical expert who is responsible for providing expert guidance, planning, implementing and directing for customer support, regional systems administration, multiple, complex IT projects for field and regions. This position star at a salary of $104008 (GS-13), Apply for this exciting opportunity to become a member of the Region 4 Office, Mission Support, IT Service Branch team within FEMA.View common definitions of terms found in this announcement.

Duties

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Requirements

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• Selective Service registration required.
• Current federal employees must meet time-in-grade requirements.
• You must be able to obtain and maintain a Government credit card.
• Please review "Other Information" section for additional key requirements.

Qualifications

Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade requirement must be met within 30 days of the closing date of this announcement. You qualify for this position at the GS-13 level (starting salary $104,008) if you possess the following: One full year of specialized experience equivalent to the next lower grade (GS-12) in the Federal Service.  This experience may have been gained in the federal government, a state or local government, a non-profit organization, the private sector, or as a volunteer; however, your resume must clearly describe at least one year of specialized experience. Specialized experience for this position includes: Experience as a technical expert and IT Project Manager with IT operations experience for field and region; and Experience providing expert guidance, planning, implementation and direction for regional and disaster customer support; or Experience as a regional/disaster systems administrator that coordinates multiple IT operations for field and region. In addition to the minimum qualifications described above, you must have IT-related experience demonstrating each of the four competencies listed below, equivalent to the GS-13 level:  Attention to detail- Is through when performing work and conscientious about attending to detail. Customer Service- Works with clients and customers (that is any individual who use or receive the services or products that your work unit produces and including general public, general individuals who work in the agency, other agencies or organizations outside the Government to assess their needs, provide information or assistance resolve their problems or satisfy their expectations: knows about their available products and services.  Oral Communication- Express information (for example ideas or facts) to individuals or groups effectively, taking into account the audience and nature of information (for example, technical sensitive, controversial); makes clear and convincing oral presentations; listening to others, attends nonverbal cues, and responds appropriately.  Problem Solving- Identifies problems, determines accuracy and relevance of information uses sound judgement to generate and evaluate alternatives and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide federal grade levels to positions listed in Federal Government; the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information will result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment.  Failure to provide this information may result in disqualification.The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.  If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. 

Education

This job does not have an education qualification requirement.

Contacts

• Address FEMA - Federal Emergency Management Agency Please read entire announcement Please apply online Washington, District of Columbia 20472 United States
• Name: Brittany Proctor
• Phone: 800-879-6076
• Email: [email protected]