Job opening: IT SPECIALIST (NETWORK SERVICES/CUSTSPT)
Salary: $65 207 - 84 766 per year
Published at: Aug 02 2023
Employment Type: Full-time
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is to perform duties as a base communications focal point specialist with responsibilities for operating the communication's Communications Focal Point (CFP).
Duties
Administers base information systems.
Provides a central communications squadron point of contact.
Provides assistance to customers and controls maintenance operations.
Maintains historical database of all reported problems, solutions, and events associated therewith with resolutions.
Operates a Unit Control Center.
Requirements
- U.S. Citizenship Required
- Males must be registered for Selective Service, see www.sss.gov
- Disclosure of Political Appointments
- PCS expenses are not authorized.
- This position is subject to provisions of the DoD Priority Placement Program
- Must be able to obtain and maintain a Secret Clearance.
- Work may occasionally require travel away from the normal duty station.
- The employee may be required to travel ion military and commercial aircraft.
- Work may be required to be performed outside of the normal duty hours.
- Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement.
- Per DoD 8570.01-M,th e incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six-month requirement may be granted per DoD 8570.01-M,C 3.2.4.2 or C3.2.4.3.
- Failure to receive the proper IA certification may result in removal from this position.
Qualifications
In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series, GS-2210 (Alternate A). https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Specialized Experience: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-07 (or equivalent in other pay systems) which includes knowledge of LAN/WAN principles and practices sufficient to troubleshoot and maintain the stability of communication lines and equipment. Knowledge of network principles, concepts, equipment, and tools sufficient to assist in planning and maintaining network services; to install, test, and configure workstations and peripherals; and to instruct customers in accessing network services.
OR
EDUCATION:
master's degree or equivalent graduate degree
or
2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Knowledge of DoD and Air Force automated data processing, networking, and maintenance standards, policies, and techniques.
Knowledge of computer hardware and software systems and their interfaces.
Knowledge of data content and output options for a variety of administrative, scientific and/or technical program applications that are processed on any of several multi-program operating systems.
Knowledge of facility environment and infrastructure to support computer systems.
Knowledge and skill to gather, assemble, and analyze facts, draw conclusions, devise solutions to problems, and/or identify changes and trends. Ability to communicate effectively orally and in writing.
Knowledge of MOC and logistics (Maintenance and Supply) support procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you
MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click
here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Contacts
- Address Westover ARB
100 Lloyd Street
Westover ARB, MA 01022
US
- Name: Total Force Service Center
- Phone: 1-800-525-0102
- Email: [email protected]
Map