Explore a new career with the BLM - where our people are our most precious resource. This position is located in National Operations Center (NOC) / Headquarters Fort Wainwright, AK. Information about this location and the surrounding area can be found at Home - Greater Fairbanks Chamber of Commerce, AK We expect to fill one vacancy/vacancies at this time; however, additional positions may be filled from this announcement if they become available.

Duties

Interpreting IT policies, standards, and requirements. Modifying and adapting existing methods and approaches. Implementing recommendations independently or as a team member. Providing advice and guidance on a wide range and variety of complex IT issues. Evaluating and recommending new or enhanced approaches to delivering IT services. Analyzing and recommending resolution of complex issues associated with the configuration of IT systems also known as systems administration.

Requirements

• U.S. Citizenship is required. Direct Deposit Required.
• Be sure to read the "How to Apply" and "Required Documents" Sections.
• You cannot hold an active real estate license; nor can you have an interest or hold stocks in firms with interest in Federal Land.
• DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/e-verify
• Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
• May require a one-year probationary trial period.
• This position requires regular and recurring overtime and shift work.

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. Candidates must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the competency requirements listed above, you must possess one (1) full year of specialized experience at or equivalent to the GS-11 level that is equivalent in difficulty and complexity as indicated by the following examples: Developing and maintaining web content applications and servers; Applying configuration management methods and techniques for integrating information system components sufficient to optimize functionality; Coordinating installation of new software products to ensure adherence to IT security and project management principles. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet both eligibility and qualification requirements for the position of interest by the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level.

Education

There is no qualifying education substitution for this position.

Contacts

• Address BLM, Headquarters Office BLM, National Operations Center, HR-250 Denver Federal Center, Building 50 P.O. Box 25047 Denver, CO 80225 US
• Name: HQ/NOC HR
• Phone: 303-236-6421
• Email: [email protected]