Job opening: Business Interface Representative
Salary: $100 026 - 130 032 per year
Published at: Aug 01 2023
Employment Type: Full-time
This position is located in Management Directorate, Office of Human Capital & Training, Human Resources Operations Center - HROC.
As a Business Interface Representative, you will oversee the Human Resources Operations Center's Enterprise Collaboration Network (ECN), the facilitators, and all final work products; assist with technical inquires and provide guidance to leadership regarding HROC intranet sites.
Duties
Serve as a content administrator for the Human Resources Operations Center ECN intranet.
Serve as a primary point of contact for Human Resources Operations Center division facilitators and Front Office team members on ECN sites.
Work closely with the branches to develop process improvements through customer forms, data collection and management, document review, reporting sites, and libraries.
Design, create, and maintain the ECN content structure and all home pages for the primary ECN sites to include site security and access.
Participate in special projects, ongoing analyses, investigations, and initiative that have high priority for high level
management.
Create, develop and maintain relational databases and systems utilized for project and departmental functions, operational requirements, report generation and dashboard development.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/10/2023.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/10/2023.
GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Creating organization intranet sites;
Developing and maintaining databases and systems to support organizational functions;
Recommending solutions to leadership for complex administrative and program issues;
Collecting and analyzing data;
Preparing and delivering technical briefings.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/10/2023. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
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