The Office of Human Capital Services and managers execute priorities that unify strategies to acquire, develop, sustain, and transition talent. The Program Support Specialist (Program Support Specialist) serves within Training Management and Performance Improvement (TMPI) aligned to the Office of Human Capital Services (HCS) within the Veterans Benefits Administration (VBA).

Duties

Serves as the office Web-based Time Attendance (WebTA) Timekeeper, ensuring employees' time and attendance records and supporting documents are accurate and that all labor hours are certified. Inputs data as appropriate in time sheets for all VIP staff in the automated system and works with supervisors to assure approvals and timely submissions. Serves as the office Travel Coordinator and work with budget officer to assure tracking of all TMPI travel related expenditures within purview. Maintain internal accounting for travel funds and ensuring travel vouchers are properly prepared and forwarded for payment in a timely manner. Coordinates and resolves any travel-related issues with regional office employees requiring travel for TMPI training session offerings. Serves as a VBA Purchase card holder for acquired and reconciling of purchases within the office. Acts as a purchasing agent for procurement actions that are either well defined, without precedence or complex in nature. Assists the director with all related action items and taskers from VBA Central Office. Tracks action items and suspense's - monitors sites, emails and minutes for action items and suspense's, track items, responds and assigns within purview. Plans, organizes and implements the overall facilities and equipment support program for TMPI. Maintains program and administrative reference materials, project files and relevant background documents and make available policies, procedures and written instructions from the supervisor; maintain current knowledge to answer questions from team members on procedures, policies, directives, etc. Interfaces with HCS front office to report on the status and progress of TMPI's work, check on work in progress and completed work. Prepares reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation and communication of work-related information. Uses various word processing capabilities to develop correspondence, memoranda, briefings and forms. Assists as the TMPI interface for formal communications and outreach efforts to front office leadership, Business lines, districts, regional offices and HCS. Assists TMPI staff in developing strong communication and messaging plans in a variety of media formats and platforms. Attends all TMPI implementation and coordination meetings and perform duties as official note taker. Records TMPI meetings and ensures both notes and recorded sessions are properly distributed. Fosters and promotes a spirit of cooperation between the various VA entities and apprises the TMPI Senior Program Officer of required interaction between them. Assists in thorough communications and messaging platforms to inform VBA leadership and employees and other entities on pertinent TMPI Training Program information. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11. Work Schedule: Full time, Monday through Friday, 8:00 a.m. - 4:30 p.m. Compressed/Flexible: Not Available Telework: Available Virtual: This is a virtual position. Must be in 50 Mile Radius of any Human Resources Center or Veterans Benefits Regional Office based on the Telework Agreement. Position Description/PD#: Program Specialist (Program Support Specialist); PD# 39004-A-GS-0301-9; PD# 39003-A-GS-0301-11 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/04/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-9 position you must have served 52 weeks at the GS-7 level. For GS-11 position you must have served 52 weeks at the GS-9 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-9 Grade Level: Specialized Experience: One year of specialized experience at the next lower grade level GS-7 or other equivalent pay systems that includes the following: Experience with laws, policies, procedures, timekeeping systems, and travel orders to coordinate, implement, and maintain matters within the office; knowing the appropriate date systems and software to facilitate employee time and attendance system, travel processes, and authorizations. Experience with using Word documents, Excel spreadsheets, PowerPoint slides and Microsoft Teams to prepare correspondence tracking, directives, conduct and record meetings, and maintain attendance records. Ability to communicate orally to interface with government and commercial providers and in writing to prepare reports and disseminate information. Knowledge of law, policies, procedures, timekeeping systems and travel orders to coordinate, implement, and maintain matters within the office. Knowledge of appropriate data systems and software to facilitate employee time and attendance system, travel processes and authorizations. Skill in using Word documents, Excel spreadsheets, PowerPoint slides and Microsoft Teams to prepare correspondence tracking, directives, conduct and record meetings, and maintain attendance records. Ability to communicate orally to interface with government and commercial providers and in writing to prepare reports and disseminate information. Education Substitution: 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: Specialized Experience: One year of specialized experience at the next lower grade level GS-9 or other equivalent pay systems that includes the following: Experience with significant knowledge of law, policies, procedures, timekeeping systems and travel orders to coordinate, implement, and maintain matters within the office. Knowledge and experience in inputting data to track and facilitate employee time and attendance system and and experience with VA travel processes and authorizations. Expertise in using Word documents, Excel spreadsheets, PowerPoint slides and Microsoft Teams to prepare correspondence tracking, directives, conduct and record meetings, and maintain attendance records; skills and experience in oral and written communication to interface with government and commercial providers and prepare reports and disseminate information. Evidence of Government or industry training in project administration. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary. No special physical demands are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Sandra Hicks
• Phone: 601-368-4995
• Email: [email protected]