This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Duties

Physician Assistant assigned to Coordinate the Referral Coordination Team (RCT) at the Salem VA Health Care System (HCS) is aligned under the Chief of Clinical Care Coordination Section in the Access and Scheduling Management Service (ASMS). Incumbent is licensed to practice as a Physician Assistant without restrictions in a state or territory of the United States. The Referral Coordination Operations Manager (RCM) is assigned to manage the Referral Coordination Initiative (RCI) and is responsible for program planning, developing, analysis, and monitoring of data in addition to supervising the Referral Coordination Team (RCT) staff for the Salem VA HCS. Duties and Responsibilities: The RCM manages the administrative and clinical aspects of RCI. He/she has responsibility for coordinating interdisciplinary staffing, work assignments, budget, and health care services provided. He/she also supervises employees assigned to the RCT. The duties and responsibilities of the position have significant managerial implications on decisions affecting specialty care referrals, timeliness of care, and community care. The incumbent manages and controls the use of data related to the RCI regarding day- to-day functioning and program evaluation. In conjunction with Service Chiefs, plans, organizes and directs administrative, operational, patient and personnel activities for the RCI. The RCI operations manager aims to streamline the referral and consult management process by ensuring timely care delivery, helping Veterans make more informed decisions about where they receive their care. The incumbent serves as the manager for the RCI and is responsible for the comprehensive development, planning, and implementation of the program's policies and procedures, determining the needs of the program, overseeing and directing the quality and quantity of training, monitoring data-driven outcomes, and establishing program initiatives and direction within limitations of available staff and budget. Incumbent demonstrates a high degree of integrity, professionalism, and interpersonal communication skills, working with specialty services, service chiefs, and patients to advocate for timely and appropriate scheduling of specialty care. The RCM will plan, develop, and deliver education, referral, and wait time information to patients. This position serves as a resource to other members of the RCT and other health care providers within the Health Care System. The incumbent is responsible for timely completion of all program evaluations and documentations required by the Salem VA HCS, VISN 6, and VACO. He/she is responsible for assuring compliance with appropriate accrediting/regulatory bodies such as The Joint Commission (TJC), CARF, SOARS, and OIG. The incumbent is responsible for various fund control points, budget limits, and action items assigned to the program. The incumbent manages and controls the use of data related to these programs regarding day-to-day functioning and program evaluation. In conjunction with the Chief of Clinical Care Coordination, the incumbent plans, organizes, and directs administrative, operational, patient, and personnel activities for the RCI. Functioning as a supervisor and team player, the incumbent contributes to team initiatives and continuously strives to improve the effectiveness of the programs and teams to which he/she is assigned and supervises. VA offers a comprehensive total rewards package. Work Schedule: 7:45am - 4:30pm Telework: Ad-hoc Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Contact [email protected], the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Physician Assistant Basic Requirements Master's degree in any discipline or a bachelor's degree in any discipline with one year of experience as a Physician Assistant ~AND~ Successfully passed the PA National Certifying Exam (PANCE) (or are you in the process to taking the exam) ~AND~ Currently hold, or will hold, a full and unrestricted license to practice in a State, Territory, or Commonwealth of the United States or in the District of Columbia. Preferred Experience: Minimum 5 years experience as a Physician Assistant. Supervisory experience encouraged. References: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-8 Physician Assistant Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: Must be able to pass a physical.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Salem VA Medical Center 1970 Roanoke Boulevard Salem, VA 24153 US
• Name: David Masterson
• Phone: 540-982-2463 X2503
• Email: [email protected]