This position is located in the Drug Enforcement Administration (DEA), Operational Support (SC) Office of Investigative Technology (ST) Technology Support Section (STS) Operational Support Unit (STSO). This position(s) primary purpose is to provide domestic and foreign investigative personnel with timely and relevant technological solutions that will enable them to fully exploit an investigation as safely as possible.

Duties

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. As a Telecommunications Manager (Program Manager) your typical work assignments may include: As a Program Manager you will oversee operations concerning emerging technologies, telecommunications surveillance, intercepts, or sUAS/cUAS equipment and technologies that are used to support investigative operations for the DEA. Reviews, develops, and implements policies and guidance to assist Special Agents and other agency designated personnel across the DEA world-wide with investigative operations by integrating the use of electronic technology. Serves as a key advisor and expert in the initial phases of project development, which requires conducting feasibility studies to enhance or modify the program DEA-wide; market research to identify the latest trends and advancements in technology. Provides on-site assistance, support and training with ST emerging technologies products/programs to users at Domestic and Foreign DEA Offices. Develops and maintains systems to evaluate and monitor contractual performance related to such areas as delivery, cost, amount, and additional aspects as it relates to the administration of contracts and the telecommunications programs.

Requirements

• Must be a U.S. Citizen
• You must submit to a pre-employment drug test.
• Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
• Applicants must meet all qualification requirements by the closing date of this announcement.
• You may be required to serve a probationary period.
• Selected applicants will be required to complete an online onboarding process.
• DEA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• Applicant must possess, maintain a valid motor vehicle operator's license while employed in the position and will be required to operate the motor vehicle in accordance with applicable OPM regulations and related requirements of DOJ/DEA.
• Employee required to become certified via the DEA Investigative Technology (ST) Basic Technical Skills Course within 12 months of assignment.

Qualifications

Applicants must meet the Basic requirement AND Specialized Experience requirements as noted below. Qualification claims will be subject to verification. Basic requirement Undergraduate and Graduate Education: Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled; OR Other Education: Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis; OR Experience: Evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. Specialized Experience You must demonstrate in your resume at least one (1) year of qualifying specialized experience equivalent as a GS-13: 1) Serving as a telecommunications investigator for technologies and equipment such as Small and Counter Unmanned Aircraft Systems; 2) Performing maintenance or troubleshooting for video, audio, or radio, digital surveillance or digital intercepts; 3) Designing, dismantling such equipment; installing repairing, conducting training and technical support on the use of the equipment. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. One year of specialized experience for this position includes: Competencies: Your qualifications will be evaluated on the basis of your level of competencies in the following areas: Administration and ManagementCreativity and InnovationTechnical CompetenceTechnology Awareness Time-In-Grade Requirement: Applicants who are current Federal employees must meet time-in-grade requirements by the closing date of this announcement (as defined in 5 CFR 300, Subpart F).

Education

This position requires specific coursework and/or a degree to meet the basic education requirement. You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent.

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Drug Enforcement Administration Do Not Send Postal Mail Springfield, VA 21310 US
• Name: Joanselle Montalvo
• Phone: 000-000-0000
• Email: [email protected]