This position is located in the Department of Health and Human Services, Office of Intergovernmental and External Affairs, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 150. Once the first 150 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Communications Specialist, you will use your knowledge of and experience with the Office of Intergovernmental and External Affairs (IEA) to optimize business results and customer experience by: Serving as a liaison to the office of the Assistant Secretary of Public Affairs (ASPA) and maintaining a working knowledge of policy announcements and activities of the Department- to share with the full IEA team for the purposes of enhancing their work and inspiring their engagement. Leading HQ and regional newsletter production and distribution by preparing a variety of documents, including a HQ newsletter that you will distribute (weekly and ad hoc, with timely news) to thousands of external stakeholders, and a regional newsletter template that can be customized and shared locally by the Offices of the Regional Director to their stakeholders. Leading media and social efforts for IEA and corresponding professional development for the team in these areas, including promoting HHS activities through IEA social handles and platforms; recommending social media ideas to the Offices of the Regional Director based on current events. Managing our listserv in Salesforce, including cleaning up the lists, tagging stakeholders as appropriate, and consistently adding interested stakeholders; in addition, managing all HQ sends through Marketing Cloud (must be proficient in Salesforce and Marketing Cloud platforms).

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Financial disclosure statement may be required.
• Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR For GS-11 Grade Level: A. Possess at least one year of specialized experience, equivalent to the GS-09 grade level in the Federal service performing ALL of the following: (1) Writing materials that articulate, interpret, and/or explain a variety of subjects tailored to specific media and/or audience; (2) Editing materials that articulate, interpret, and/or explain a variety of subjects tailored to specific media and/or audience; (3) Researching and presenting various organizational topics to a variety of audiences. OR B. Possess a Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or LL.M., if related from an accredited college and/or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one year of full-time study requirement. OR C. Possess combination of specialized experience as described in "A" above and graduate education as described in "B" above that, when combined, equal 100% of the total requirement. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Contacts

• Address Office of Intergovernmental and External Affairs 200 Independence Avenue, S.W. Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]