About the Position: This position is with the 84th Training Command, Automation and Telecommunication Division, G2/G6 located at Fort Knox, Kentucky.

Duties

Develop policies, programs, and systems pertaining to information technology (IT) functions in support of the overall Command. Responsible for the planning, development, implementation, and maintenance of the information management (IM)/IT strategic plan for the Command. Develop, maintain, and enforce the Command Network security policy and procedures. Responsible for managing and maintaining all networks, including the Secret Internet Protocol Router Network (SIPRNET), Non-classified Internet Protocol Router Network (NIPRNET), and local and wide area networks. Exercise supervision over the daily activities of a full time staff, which includes military/civilians.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Position requires a Secret Security Clearance.
• Position requires certification within six months of assignment IAW DoD Publication 8570.01-M, Information Assurance Workforce Improvement Program, dated 19 Dec 05, with a minimum Security+ baseline certification.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesInteragency Career Transition Assistance PlanMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Supervisory Information Technology Specialist (Network) : Specialized and Other Experience: One year of specialized experience which includes developing policies, programs and systems pertaining to the IT functions; managing functional areas such as customer support, information management, telecommunications, security and cyber security; troubleshooting system problem, failure diagnosis and correction; advising the Command on technology innovations to include capabilities and limitations; experience supervising, leading or reviewing/inspecting the work of other employees. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Information ManagementInformation Resources Strategy and PlanningInformation Technology Life Cycle ManagementLeadershipOral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

This job does not have an education qualification requirement.

Contacts

• Address DE-APF-W4PHAA ARMY RESERVE READINESS TRAINING CENTER DO NOT MAIL Fort McCoy, WI 54656 US
• Name: Army Applicant Help Desk