The Tibor Rubin VA Medical Center is currently recruiting for two (2) Program Applications Specialist in the Health Administration Service, Long Beach, CA. The incumbent of this position provides continuous business oversight for a variety of software programs integral to the overall administration, operations of the business and effects programmatic changes at the facility level. Welcome to VA Long Beach Tibor Rubin - History

Duties

The Program Applications Specialist is an integral member of the HAS training and administrative team. Perform the following duties and responsibilities: Develop and administer training programs for all new & current MSAs as well has any scheduler throughout the Facility. Serve as a trainer and/or support for MSAs performing duties related to patient appointment scheduling, including: activities encompassing scheduling, follow-up of appointment schedule, provider panel management, and maintenance of reports. This position functions in an advanced level capacity, providing advisory and technical assistance to employees performing such tasks. Preparation for PowerPoint training documents and preparing written reports of training required. Work with the Mobility Manager to train incoming Beneficiary Travel on system applications to include: Beneficiary Travel Self-Serving System (BTSSS), Vetride, eCAMs, etc. Responsible roll out any new initiatives from Central Office. Perform a continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention. Develop training i.e. materials, local standard operating procedure (SOP) manuals, develops, utilizes monitoring tools, and/or provides for the implementation of Business Office programs through on-site education and training. Assure system inefficiencies and develops studies or data collection techniques related to specific identified problems. Collaborate with other staff to identify information needs and/or develops data collection methods and report formats to meet those needs. Operate compile, summarize, and analyze the data collected and/or develop reports which reflect the scope of activities and identifies trends and opportunities for improvement. Represent the coordination, planning, implementation, training for service and/or facility staff in business and functional areas for various information technology VISTA packages. Reports as the functional "expert" for matters relating to the Patient Information Management System (PIMS) core package. Implement business contingency plans for system failure specifically addressing manual system backup plans addressing how day to day business will be conducted for long and short-term outages. Analyze utilization trend data on a monthly/quarterly basis to verify the accuracy of the data, identify problem areas, provide objective assessments, prioritize identified problems, analyze variances and/or recommend appropriate actions. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full-Time, Monday - Friday 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Applications Specialist/PD11940A Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/28/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 and for GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify at the GS-09 grade level based on your experience and/or education as described below: Specialized Experience: (In addition to meeting Time and Grade) You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: prepare reports, performance improvement, data processing, VISTA, software programs, program operational decisions, VA policies, VA directives, PI, MS software, business metadata. (must be in resume) OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have. Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond You may qualify at the GS-11 grade level based on your experience and/or education as described below: Specialized Experience: (In addition to meeting Time and Grade) You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:prepare reports, performance improvement, data processing, VISTA, software programs, program operational decisions, VA policies, VA directives, PI, MS software, business metadata (must be in resume) OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have. Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related, OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. You will be rated on the following Competencies for this position: Administration and ManagementCommunicationHuman Capital ManagementTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Long Beach VA Medical Center 5901 East Seventh Street Long Beach, CA 90822 US
• Name: Joseph Parra
• Email: [email protected]