Job opening: Contact Representative (Benefits Coordinator)
Salary: $42 022 - 60 703 per year
Published at: Jul 10 2023
Employment Type: Full-time
The position is located in the Business Office at the Sisseton Service Unit. The primary purpose of
the position is to function as the Alternative Resource Benefits Coordinator, ensuring the
identification of patients who are eligible for alternate resources.
Duties
Works and communicates with clients and customers to satisfy their expectations.
Committed to quality services.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information;
Makes clear and convincing oral presentations;
Listens to others, attends to nonverbal cues, and responds appropriately.
Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes
correct inferences or draws accurate conclusions.
Uses knowledge that is acquired through formal training or extensive on the job experience to perform one's job;
Works with, understands, and evaluates technical information related to the job;
Advises others on technical issues.
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
BASIC REQUIREMENT(S):
In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.
MINIMUM QUALIFICATIONS:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
Minimum Qualification, GS-06: You must have 1 year of specialized experience that equipped me with the particular
knowledge, skills and abilities to successfully perform the duties of this position. This experience is related to the work of the position and equivalent to at least the GS-05 level in the Federal service as described in the vacancy announcement. Examples of specialized experience at this level include work experience that demonstrates knowledge of eligibility requirements for health care benefit to help patients in applying for alternate resources if not directly eligible for health services the medical facility can provide including experience in interviewing clients for information and advising customers on various health care benefits and eligibility based on current health care laws, regulations, policies and procedures.
Minimum Qualification, GS-07: I have 1 year of specialized experience that equipped me with the particular knowledge, skills and abilities to successfully perform the duties of this position. This experience is related to the work of the position and equivalent to at least the GS-06
level in the Federal service as described in the vacancy announcement. Examples of specialized experience at this level include work experience that demonstrates knowledge of eligibility requirements for health care benefit programs such as Medicare, Medicaid, Social Security Insurance, and other similar resources to help patients in applying for alternate resources if not directly eligible for health services the medical facility can provide including experience in interviewing clients for information and advising customers on various health care benefits and eligibility based on current
health care laws, regulations, policies and procedures. This experience also includes such things as providing group education in a public setting, and maintaining productivity reports.
Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements within 30 days of the closing date of the announcement.
Education
There are no education requirements.
You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website:
https://www.ed.gov/accreditation.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address Sisseton Service Unit
PO Box 189
100 Lake Traverse Drive
Sisseton, SD 57262
US
- Name: Joseph Dudley
- Phone: 605-226-7203
- Email: [email protected]
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