The Lead Dental Assistant works with the supervisor or Chief Dental Service to monitor and make work assignments, provide input on performance, resolve daily workplace issues, and maintain efficient flow of patient care; may approve brief periods of leave, provide training to staff dental assistants, students and trainees; may recommend special advancements and promotions, disciplinary actions, etc. May perform ancillary assignments, including program management duties on an occasional basis.

Duties

The Lead Dental Assistant facilitates team or unit processes by working collaboratively with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management. Dental Assistants at this level serve in staff dental assistant positions independently performing more complex work in assigned specialties in lead dental assistant positions. Incumbents must maintain current Dental Assisting National Board (DANB) certification. Dental Assistants assist the dentist in many aspects of direct patient care and performs other clinical and clerical functions independent of direct supervision. The dental assistant receives and prepares patients for dental treatment and assists the dentist at chairside, bedside or in the operating room. Leads a team of employees performing at the GS-7 level or below. Provides guidance and technical direction necessary for accomplishing the work of the team. Checks work in progress to see that the supervisor's instructions have been met. Serves as a work leader, assuring the work assignments of employees in the unit are carried out. Coordinates daily dental assistant work assignments at the start of the shift and throughout the day as the need arises. Monitors the status and progress of work and makes adjustment in accordance with established priorities. Serves as Systems Redesign Coordinator. Obtains assistance from the supervisor as needed for major issues or problems which arise. Instructs employees in specific tasks and job techniques. Trains employees (dentist, dental residents, and dental assistants) in computerized dental patient record systems including generating patient consults, storing and viewing digital images, entry of diagnostic data and preparation of treatment planning. Trains team members, students and volunteers in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures, policies, and directives.Organizes and maintains Material Safety Data Sheets (MSDS). Provides input in developing Standard Operating Procedures (SOP) for the dental staff for Reusable Medical Equipment (RME). Trains dental staff in SOPs and reports noncompliance to supervisor. Participates in the management of dental supplies to assure adequate stock levels and appropriate storage. Serves as a liaison between the scheduler and the dentist to maintain efficient and productive use of the dentists' patient care time and minimize missed opportunities. Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise. Reports to the supervisor on individual performance, progress, and training needs of employees, and on performance problems. Makes recommendations to supervisor as requested concerning promotions, reassignments, recognitions of performance and personnel needs. Maintains the dental station and treatment area in a clean and operational condition. Assures that the dental treatment area is set up and shut down each work day to maintain security of the clinic area and dental equipment. Delegates these duties as necessary. Monitors function of dental equipment and requests repair or replacement. Prepares electronic work orders and monitors completion. Work Schedule: Monday-Friday 7:45am-4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: (1) Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR, (2) Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)].OR,(3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying Certification: Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. (1) Provisions for Certification of Radiologic Competence (a) Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR, (b) Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR,(c) Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). (2) Non-certified applicants who otherwise meet the eligibility requirements for certification of radiologic competence may be given a temporary appointment as a graduate dental assistant under the authority of 38 U.S.C. 7405 (a) (1) (D). Failure to obtain certification during that period is justification for termination of the temporary appointment. This [will result in removal from the GS-681 series and] may result in termination of employment. (3) Certification in basic life support methods is highly desirable. (4) Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is required for all positions above the full performance level. (Proof of certification is required). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-7 Lead Dental Assistant Experience. At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the following technical KSAs: Demonstrated Knowledge, Skills, and Abilities 1. Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants. 2. Skill in coordinating clinical work flow and assignments. 3. Ability to assist in dental program development, outcome management, and strategic planning. 4. Skill in acting as liaison between staff dental assistants and the supervisor. 5. Ability to provide professional oversight and consultation for staff dental assistants. References: VA Handbook 5005/46 Part II Appendix G 36-Dental Assistant Qualification Standard. This can be found in the local Human Resources Office. For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications. The full performance level of this vacancy is GS-07. Physical Requirements: The work is sedentary but involves fine motor movements when assisting. Typically, the employee sits at a desk or table or on adjustable stool in the treatment room with some walking and standing as patients are seated or clean and dirty dental instruments area. Items carried are typically light objects and lifting of moderately heavy objects is not normally required.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address James H Quillen VA Medical Center Corner of Lamont Street and Veterans Way Mountain Home, TN 37684 US
• Name: Crystal Conley
• Phone: 901-288-8689
• Email: [email protected]