This Supervisory Dental Assistant position is located at the Knoxville Dental Clinic James H. Quillen VA Medical Center. The Supervisory Dental Assistant is responsible for the supervision, administrative management and direction of dental assistants at the Knoxville Dental/ Kingston Pike Clinic.

Duties

The Supervisory Dental Assistant assists the dental team in many aspects of direct patient care and performs other clinical, dental laboratory, administrative/clerical and program management functions independently of direct supervision. Responsibilities include but not limited to: Supervises a team of dental employees and Fee Basis dental providers performing at the GS-08 level or below. . Provides the guidance and technical direction necessary for accomplishing the work of the team. Assures compliance with VA policies. Takes responsibility for the dental team's performance on National dental performance measures/monitors and indicators. Plans and assigns work, assuring the work assignments of employees in the unit are carried out. Coordinates daily work assignments at the start of the shift and throughout the day as the need arises. Monitors the status and progress of work and makes adjustments in accordance with established priorities. Sets and adjusts short-term priorities. Assesses competency and evaluates the individual performance and progress of subordinate employees. Hears and resolves employee complaints and workplace issues. Develops performance standards and prepares performance appraisals and performance improvement plans when problems are identified. Approves leave for subordinates. Interviews candidates for dental assistant positions. Recommends appointments, promotions and/or reassignments. Provides expert advice on specific tasks, procedures and policies. Trains all employees and fee basis providers in computerized dental patient record systems including generating patient consults, exposing, storing and viewing digital images, entry of diagnostic data and preparation of treatment plans. Develops Standard Operating Procedures (SOPs) for the dental staff for Reusable Medical Equipment (RME). Trains and ensures compliance of dental team in SOPs, and reports noncompliance to Dental Service Chief or Assistant Dental Service Chief. Monitors function of dental equipment and requests repair or replacement. Prepares electronic work orders and monitors completion. Participates in the development of equipment requests and justifications based on workload. Provides dental assistance with general dentistry specialty procedures including oral surgery, periodontal therapy, endodontic, prosthodontic and implant placement and restoration services to the Veteran population. Anticipates the dentist's need at each stage of the treatment procedure, including specialty procedures (in oral surgery, periodontal therapy, endodontics, prosthodontics, and implant placement and retention), and makes instrumentation and/or materials readily available, whether in the dental clinic, operating room, or the patient's bedside. Maintains instrument, operatory, radiography, and dental laboratory infection control and accomplishes all procedures in compliance with Centers for Disease Control (CDC), and Occupational Safety & Health Administration (OSHA) standards for clinical and laboratory dental operations. Work Schedule: Depending the needs of the service. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 60157F Supervisory Dental Assistant Relocation/Recruitment Incentives: Not available Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. BASIC REQUIREMENTS Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA policy.) English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with VA guidelines. Experience and/or Education. Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR, Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA). OR, Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Certifications. Dental Radiographer Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, you must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in your field. Provisions for Certification of Radiologic Competence: Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR, Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry; OR, Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). Dental Assisting National Board (DANB) Certification. The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification it is required for all Supervisory Dental Assistants.***Certification in basic life support methods is highly desirable. ***Loss of Credential. Management officials will remove dental assistants from their positions who fail to maintain the required licensure/certification, which may also result in termination of employment. Grandfathering Provision. All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including certification (for positions above the full performance level) that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Such employees MUST meet the certification requirement before they can be promoted to those higher grade levels. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. If an employee who was retained under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. Grade Determination GS-08 Supervisory Dental Assistant Specialized Experience. At least one year of experience at the next lower grade level (GS-07) that demonstrates the clinical competencies described at that level. KSAs at the GS-07 grade level are: Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist in dental program development, outcome management, and strategic planning. Skill in acting as liaison between staff dental assistants and the supervisor. Ability to provide professional oversight and consultation for staff dental assistants. Demonstrated Knowledge, Skills and Abilities (KSAs) -GS-08. In addition, the candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*) Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis. Ability to establish and maintain effective and cooperative work relationships. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section. *Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training. ***Preferred Experience*** Must obtain current CDA certification by Dental Assisting National Board (DANB) Physical Requirements: The physical demands of the work include moderate lifting (15-44 lbs.), heavy carrying (45 lbs. and over), ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13" to 16" to Jaeger 1 to 4, good distant vision in one eye, ability to hear whisper voice. There is moderate walking (3-4 hrs.) and some extended periods of standing (3-4 hrs.). References: VA HANDBOOK 5005/46 PART II APPENDIX G36, Dental Assistant Qualification Standard

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address James H Quillen VA Medical Center Corner of Lamont Street and Veterans Way Mountain Home, TN 37684 US
• Name: Christopher Bingham
• Phone: 2025314932
• Email: [email protected]