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Job opening: Park Guide (Lead)

Salary: $42 022 - 54 625 per year
City: Carlsbad
Published at: Jul 11 2023
Employment Type: Full-time
This position is located in Carlsbad Caverns National Park, in the Interpretation and Education Division.

Duties

MAJOR DUTIES: Responsible for leading others, distributing workload assignments based on guidance provided by the supervisor, and established workflow policies. Monitors status and progress of employee work and adjusts workload assignments based on daily requirements. Provides on the job training instruction to new employees and provides job related answers to questions that might arise. Incumbent consults with the supervisor when policy related questions arise for final decision authority. Monitors working conditions such as ergonomics, ventilation, lighting, safety, etc. Prepares and presents a variety of formal and informal interpretive programs including guided tours through developed areas of the cavern as well as tours into undeveloped, limited access areas. Several of the tours are strenuous and require extended periods of time underground, crawling through tight passageways and climbing on uneven and slippery surfaces. Presents various interpretive programs to large and varied audiences, including international visitors, and school groups. Presents evening programs at the Bat Flight Amphitheater about the park's large population of resident bats. Other duties include working at the visitor information desk, roving interpretation in the cavern and on the surface, providing orientations to visitors at elevators and the Natural Entrance before entering the cavern, presenting PowerPoint programs on park themes, assisting with special events, operating audiovisual equipment and computers. Collateral duties and special projects such as developing temporary exhibits will be assigned. When needed, provides first aid to visitors and assists with medical emergencies or carry-outs. Cleaning bio-hazardous materials such as human waste and other bodily fluids off of cave trails may be required. The Hepatitis B shot series will be offered. AREA INFORMATION/HOUSING INFORMATION: Carlsbad Caverns National Park is located 27 miles from the city of Carlsbad in southeastern New Mexico. The Park, at an elevation of 4400 feet, has a semi-arid climate with hot summers, mild winters, abundant sunshine, low humidity, and approximately 10 inches of rainfall per year. Carlsbad (population 29,000) has all amenities and services including medical and dental facilities, motels, banks, restaurants, churches, grocery stores, department stores, and several recreation facilities. Information about Carlsbad and the Carlsbad area can be found at the Carlsbad Chamber of Commerce. Schools include K-12, and New Mexico State University - Carlsbad Campus. Other services can be found in Albuquerque (280 miles), El Paso, Texas (170 miles), Lubbock, Texas (180 miles), or Midland/Odessa, Texas (150 miles). Recreation opportunities are plentiful with Guadalupe Mountains National Park located 50 miles from the city of Carlsbad, two state parks (Brantley Lake and Living Desert Zoo), and the Lincoln National Forest within an hour's drive. Please note: A government van pool provides service between Carlsbad, NM and Carlsbad Caverns National Park for staff on the core shifts. Government housing is not available. Career-Seasonal positions are subject to release and recall procedures. A permanent career-seasonal position includes all the benefits of permanent employment but does not provide employment on a full year-round basis. As such, selectees will be in a non-pay/non-duty status for at least 2 weeks to 6 months per year based on project requirements or weather conditions. Selectees are guaranteed to work at least 6 months per year but not more than 50 weeks per year, with the work schedule to be determined upon appointment. The typical time period in non-pay status is between April and May but can be variable during these months due to project requirements or weather conditions.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-07/25/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-06 grade level, you must possess one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience include, but are not limited to, Park Guide or tour leader; naturalist; environmental educator or teacher; or other similar work. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least one semester (9 semester hours or more) of graduate level education towards a master's degree in courses such as American history, science, communications, or other fields appropriate to this position. IMPORTANT - PLEASE NOTE: If you are using education to qualify you must submit a copy of your transcripts or a complete list of college courses taken that identifies for each course the college or university, semester or quarter hours earned, grade received, and date completed. We cannot determine eligibility without this information.. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. To combine education and experience, first take 5 college related semester credit hours as indicated above in education section above (50% of Qualifying education). Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

  • Address Carlsbad Caverns National Park 3225 National Parks Highway Carlsbad, NM 88220 US
  • Name: Dominic Vigil
  • Email: [email protected]

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