Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Responsible for opening and securing the facility. Ensures auditorium, concession area, and restrooms are clean prior to patrons arriving. Operates a Point of Sale (POS) to sell movie tickets and concession products. Ensures concession area is properly stocked prior to opening. Ensures movie hard drives and keys are delivered in a timely manner. Ingests and programs movie automation utilizing the Digital Cinema Package (DCP) projection equipment according to the current movie schedule. Ensures the scheduled movies are ready to be shown and projection and sound equipment are in good working order prior to the start time of each showing. Performs frequent checks inside the auditorium to ensure sound level and picture quality are properly set. Ensures no food, alcohol or other outside beverages are brought into the theater. Conducts security checks of oversized bags and backpacks of patrons entering the facility. Reports any problems or incidents to the Theater Manager. Oversees the evacuation of the theater in the event of an emergency. Ensures movie schedules and posters are posted in a timely manner. Ensures program operates according to MCCS instructions and MCCS Program standards, guidance, and requirements. May handle unruly patrons. Works under the direct supervision of the Operations Manager, who assigns work orally and in writing in terms of program objectives and desired results. Employee performs tasks independently according to policies, instructions and accepted practices and refers situations not covered by instruction to the Movie Program Operations Manager. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and  standards.Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or prope11y damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as required. Responsible for opening and securing the facility. Ensures auditorium, concession area, and restrooms are clean prior to patrons arriving. Operates a Point of Sale (POS) to sell movie tickets and concession products. Ensures concession area is properly stocked prior to opening. Ensures movie hard drives and keys are delivered in a timely manner. Ingests and programs movie automation utilizing the Digital Cinema Package (DCP) projection equipment according to the current movie schedule. Ensures the scheduled movies are ready to be shown and projection and sound equipment are in good working order prior to the start time of each showing. Performs frequent checks inside the auditorium to ensure sound level and picture quality are properly set. Ensures no food, alcohol or other outside beverages are brought into the theater. Conducts security checks of oversized bags and backpacks of patrons entering the facility. Reports any problems or incidents to the Theater Manager. Oversees the evacuation of the theater in the event of an emergency. Ensures movie schedules and posters are posted in a timely manner. Ensures program operates according to MCCS instructions and MCCS Program standards, guidance, and requirements. May handle unruly patrons. Works under the direct supervision of the Operations Manager, who assigns work orally and in writing in terms of program objectives and desired results. Employee performs tasks independently according to policies, instructions and accepted practices and refers situations not covered by instruction to the Movie Program Operations Manager. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or prope11y damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as required.

Requirements

• See Duties and Qualifications

Qualifications

Minimum Qualifications: A minimum of one year experience in customer service related area. Must have the ability to handle money accurately. Skill in the use of Microsoft Office Programs, ( e.g., Word, Excel, Power Point, Outlook), internet research and general personal computer operation. Ability to communicate effectively both orally and in writing. Knowledge of MCCS Food Handling procedures. Must be able to lift and carrie objects up to 45 lbs independently and objects over 45 lbs with assistance.

Contacts

• Address QUANTICO MCCS MARINE CORPS COMMUNITY SERVICES ATTN: PERSONNEL OFFICER QUANTICO, VA 221345001 USA
• Name: QUANTICO MCCS
• Phone: 703/784-3454
• Email: [email protected]