The Women's Health Program Specialist is assigned to the Office of Chief of Staff at the VA St. Louis Health Care System (VASTLHCS) St. Louis, MO, supporting the Women's Health Service throughout the VASTLHCS. Assists with coordinating and managing the Women Veterans Program, assessing the program's effectiveness and efficiency. Works collaboratively with Women's Veteran Program Staff, administrative and clinical staff in Primary Care, and departmental staff across VASTLHCS.

Duties

Examines methodologies, identifies program policies and implements procedures and processes to assist in the monitoring and evaluation of the effectiveness of the Women Veterans Program. Interfaces with management officials within the VASTLHCS to ensure they are fully apprised of women Veteran concerns and perceptions and assists with addressing such concerns in the management decision-making process. Analyzes and validates data relative to Women's Health Primary Care Providers (WH-PCPs) and PACT teams for panel sizes, training requirements, and to assist in determining appropriate panel by PACT team. Works with all areas of care to ensure that women veterans are receiving appropriate access to services. Plans and conducts limited projects and studies to evaluate and recommend ways to improve availability, access, and effectiveness of services and service delivery by running gender specific monthly reports for satisfaction, new Women Veteran access data, Market Penetration, SHEP scores, and osteoporosis screening. Analyzes and prepares various reports including number of women Veterans enrolled and engaged in VASTLHCS health care services, customer satisfaction, access times/delays, Women's Health Primary Care Providers WHPCP capacity and barriers, women's health care disparities, and Women's Health performance metrics. Prepares and presents the reports to leadership; performs basic program cost analysis for optimal performance of cost benefit, or economic evaluations of program services for appropriate VERA and MCCR reimbursement; generates specific Women Veteran/Women's Health reports utilizing VSSC; and conducts Environment of Care (EOC) inspections within the VASTLHCS. Recommends minor program improvements to the WVPM. Assists with new program development and maintenance, to include expanded inpatient and surgical GYN Services, Women's Health budget implementation, Women's Health Clinical Liaison's program, Market Penetration, Reproduction Health Operational Implementation, Osteoporosis reminders, the planning and coordination of all objectives required to bring programs into the operational phase. Prepares various types of documents, including reports, briefing slides, handouts, documents, budget submissions, cost benefit and requirements analyses, and other written materials as required to detail and support the use of WVP funding to achieve project and program mission requirements. Monitors designation eligibility of WH-PCPs, and performs annual audit of designation status, to include obtaining the appropriate Continuing Medical Education from WH-PCPs to document eligibility. Assists the Women Veteran Program Manager (WVPM) and Women's Health Medical Director (WHMD) in directed correspondence, preparing agenda items, taking and maintaining minutes, and coordinating meetings (including preparing the room and coordinating refreshments). Facilitates Women Veteran Program Manager monthly meetings to execute subcommittee projects and processes (ex. Mental Health, ACHIEVE and Maternity); coordinates and monitors project status and utilizes the results as the basis for the project status reporting. Maintains a list of issues to be presented for resolution including action plans for site visits, new initiatives, suspenses, OIG and TJC findings, and action items in Monthly WVPM meetings. Represents the Women Veterans Program on various Medical Center committees and task forces (Women Veterans Health Committee, Women's Leadership, VSO (Veteran Service Officer), Executive Leadership meetings, MC Safety & EOC committee, LGBTQ committee, Employee Health, and Wellness committee, etc.). Develops presentations for focus groups and town halls, where Women's Health services, benefits, and concerns are discussed. Develops and updates program materials that inform women Veterans and their families of services and benefits available to them within the VASTLHCS and educates VA staff on Women's Health Services. Functions as the Control Point Clerk for all Women Veteran/Women's Health Fund Control Points. Maintains budget controls and works with Financial Management Service staff to troubleshoot problems. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD100730

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/18/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Tracking suspenses; Scheduling meetings using an automated/electronic calendar; Transcribing meeting minutes for dissemination throughout an organization; Entering Time and Attendance into an automated database; Creating draft presentations and reports for leadership and an administrative team; Receiving mail and office correspondence for dissemination; Maintaining office supplies and submitting work orders or purchase requests for supplies, keys, and other materials upon request. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 1 full year of graduate level education or superior academic achievement that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education beyond a bachelors degree may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. GS-9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing administrative duties and working collaboratively with site leadership; Manage databases to track information and analyze trends; Develop and implement local policies, and interpret administrative policies; Composing and screening correspondence and memorandums for accuracy and completeness; Implementing process improvement projects; Organizing meetings and conferences and establishing and implementing office practices and procedures to be used by administrative staff; Ensuring that the clinic is fully operational and meets VA regulations and Joint Commission standards. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 1 full year of graduate level education or superior academic achievement that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education beyond a bachelors degree may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. You will be rated on the following Competencies for this position: Control of FundsHealth InformaticsInterpersonal EffectivenessOrganizational StewardshipStakeholder ManagementVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and performed in an office setting. The position requires regular travel throughout the community, VASTLHCS, and to out of state conferences and trainings. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA St Louis Health Care System 1 Jefferson Barracks Drive St. Louis, MO 63125 US
• Name: Dorian Bruce
• Phone: 909-602-4590
• Email: [email protected]