This Program Support Assistant (OA) position is located in the Support Services Division (SSD) of the Saint Petersburg Regional Office, Located in St. Petersburg, FL. Where the incumbent will provide program, technical and administrative assistance to the SSD Chief and other subordinate management within the division.

Duties

Prepare, assemble, and correlate information and data in connection with surveys and one-time reports required as required by management. Review information submitted and evaluates for appropriateness and applicability to required information. Assemble reports into requested formats or creates format for data. Process, review, and analyze incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communications. Edit documents, compose letters and reports, review correspondence for accuracy and completeness. Prepare public presentation outlines, and develops standard for form letters and replies to inquiries. Maintain diaries and ensures follow-up actions are completed timely. Distribute publications to appropriate divisions or sections. Provide assistance to SSD section chiefs with administrative and clerical issues Assist division management in evaluating, monitoring, and assessing workflow management. Monitor the general workflow looking for areas needing improvement and makes recommendations based upon an analysis of both workflow and procedures and guidelines required. Assist in auditing and/ or reviewing teams and division personnel by compiling and providing statistical data as required regarding administrative programs. Serve as the division expert on guidelines, procedures and regulations and provides guidance to other division and regional office employees. Update organizational charts, personnel rosters, and phone listings as changes occur. Maintain the Continuity of Operations Plan (COOP) implementing updates on a continuing basis as changes occur. Coordinate the scheduling of facility space within the RO. Serve as the interface between the Administrative Section and customers within the RO regarding equipment inventory information. Assist with formulating financial requirements for all areas of responsibility. Responsible for establishing and maintaining files and records for the division. Perform office automation duties using such software applications as electronic mail, calendar, DOOR data input, word processing, spreadsheets, and automated time and attendance applications.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• A complete application package; Resume, Transcripts, SF-50, etc.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

Note: This announcement has been amended to extend the closing date. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/17/2023. The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here Specialized Experience: To qualify at the grade level of GS-06: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-05) in the federal or other service. Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position within the organization. Specialized experience for this position is defined as: Preparing designated reports; maintaining control over priority mail; assisting in the management of the units mail management system to include diagnosing of equipment malfunctions, operating problems, and performing corrective adjustments; ensuring adequate supplies are maintained within the division to support continuous regional office (RO) operations; analyzes supply levels on a recurring basis to determine the rate of utilization, and advises the Support Services Specialist when supply orders are required; provides guidance and assistance on procedures, report requirements, deadlines and related matters to assure compliance with Support Services policies. There is no for substitution of Education for the Specialized Experience at the Grade level of GS-06. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address St Petersburg Regional Benefit Office 9500 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: HRC-Detroit DEU
• Phone: 313-596-7213
• Email: [email protected]