The Health Aid position is assigned to Nutrition, Hospitality, and Food Service (NHFS), Phoenix VA Health Care System, VISN 22 -Southwest Health Care Network, Veterans Health Administration, Department of Veterans Affairs, in Phoenix, AZ.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but are not limited to: Transport/Messenger: Transports non-critical, medically stable inpatients throughout the campus directly to assigned destinations and escorts patients at discharge from the ward to their mode of transportation at least 4 hours/day dependent on daily assignment. Aids nursing in the transport of seriously ill patients. Preserves the dignity of the patient and provides for physical comfort of the patient during transport using appropriate interventions. Transports medications, laboratory specimens, and other materials throughout the facility as assigned while following proper handling procedures and choosing the most efficient route up to 4 hours/day depending on daily assignment. Information Receptionist: Receives computerized and phone-based transport requests and responds in a timely manner to assign hospitality staff or volunteers according to schedule, availability, patient needs, etc. and classifies the type of patient and staff or volunteer accordingly. Communicates with requestors regarding unclear requests, barriers to completion, and any other appropriate information. Provides information in person about the organization, its functions, activities, and personnel to visitors and staff. Performs other duties as assigned. DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to a appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test is received. Work Schedule: Monday - Friday; 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. The English Language proficiency statement appears as on the Assessment Questionnaire. and General Experience: GS-3: having six (6) months of general experience? General Experience is any type of work that demonstrates the applicant's ability to perform the work of the position of a Health Technician. Six (6) months of general experience may include: (1) any type of work that demonstrates the ability to perform the work of the position or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation and six (6) months of specialized experience may include: knowledge of basic modified diets, therapeutic diets, diabetic diets in order to implement a physician prescribed diet order; skill in the operation of office equipment and computerization; planning and organizing, serving food, beverages, and preparing simple food items; processing tray tickets to ensure all inpatients received a meal tray; and skill in communication in order to communicate with individuals from a variety of different backgrounds and disciplines following the Nutrition and Food Service customer service standards. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Successfully completed one (1) year of high school with course(s) that are related to the occupation of Health Technician or included study in medical, health, or related fields. (TRANSCRIPTS REQUIRED) OR COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of successfully completed post-high school education and experience may be used to meet the total experience requirement of the GS-3 level. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: CommunicationCustomer ServiceInterpersonal SkillsTechnical CompetenceTechnology Application IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Carl T Hayden Veterans' Administration Medical Center 650 East Indian School Road Phoenix, AZ 85012 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]