The primary purpose of this position is to implement a Performance Improvement program at the Health Care System level. The Health Systems Specialist position is located at the VA Northern California Healthcare System in Mather AFB, CA. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts; Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center; Facilitates, coaches, and trains audiences at all levels of the organizations throughout the lifecycle of a performance improvement project; Organizes, directs, controls and coordinates group activities in a timely and effective manner; Pulls, isolates and manipulates data to identify root causes of a performance issue. Develops statistical models to measure successful of performance improvement actions; Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, paretto charts, and many more; Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level; Leads a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, and other performance improvement disciplines to further define the current state of the process; Identifies various solutions approaches and when necessary, further leads them through Plans and conducts studies directed at reducing errors due to cognitive overloading and human computer interaction failure; Applying the specialized principles and practices of health care management in directing or supporting a health care delivery system; Providing full staff assistance on administrative matters affecting patient care, education, and organizational policy; Performing related duties as required. Work Schedule: Monday through Friday from 7:00am - 3:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

MINIMUM QUALIFICATIONS GS-12: One year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the position. To be creditable, specialized experience must have been equivalent to at least the GS-11 grade level. Specialized experience is Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Facilitates, coaches, and trains audiences at all levels of the organizations in LEAN topics. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of: the missions, organizations, programs, and requirements of health care delivery systems; the regulations and standards of various regulatory and credentialing groups; and government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. This experience must be detailed in your resume to receive credit. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analysis and Problem SolvingCommunicationOrganizational Performance Analysis IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Northern California Health Care System 10535 Hospital Way Mather, CA 95655 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]