You will serve as a IT Specialist (SYSADMIN) in the Naval Education and Training Command of Navy Recruiting Districts (NRDs) for Boston, MA.

Duties

You will analyze software capabilities to determine reliability in an information technology (IT) system. You will design a database plan to maintain organizational information. You will verify product design is accurately documented in the product definition information.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a Cyberspace Workforce position, work role code 411 and 441, proficiency level basic. The incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

In addition to demonstrating the four competencies below, your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Applying information technology principles and practices to provide technical support to personnel; 2) Troubleshooting information technology problems and managing networks and computer systems; 3) Performing preventive maintenance of hardware to include installing and replacing hardware; and 4) Maintaining a current inventory database to include hardware and software systems. Your experience must reflect skill in the following four competency areas: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Reviewing data from multiple sources to determine relevant information for a given situation. Drafting, editing, and disseminating written reports and status updates that are factual, timely, and relatively error free. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Developing and maintaining relationships with customers with diverse needs. Providing technical information about products and services. Assessing the needs of customers to identify or tailor products and/or services to meet their needs. Resolving non-routine problems, questions, or complaints and directing the most complex problems, questions, or complaints to the appropriate person. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Communicating ideas or information clearly and respectfully. Listening to others and recognizing potential miscommunications. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Using logic to identify alternatives for solving problems Gathering and applying information from a variety of materials or sources that provide several alternative solutions to issues or problems. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, the following education may be substituted:
A master's degree or equivalent graduate degree;
or
2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree.

The degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management;
OR
A degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Complete college transcripts must be provided at the time of application in order to be considered.

Contacts

• Address NRD BOSTON MA Naval Recruiting District Boston, MA 02215 US
• Name: Department of Navy EIC
• Email: [email protected]