This position is located at Fort Leonard Wood- Family & Morale, Welfare and Recreation: NAF Support Services. Please include name and contact for at least two (2) professional AND personal references on your resume. **This announcement is an open and continuous due to close on02/20/2025. There will be bi-weekly cut-offs starting on 30 January 2025, list will be sent when management upon request, till the position is filled, or closes. **

Duties

Under the lead of a full performance specialist, performs highly structured, entry-level work designed to develop broader and more in-depth knowledge and skills needed to perform higher-level assignments Assignments include, delivery of Information Technology customer support services, including system hardware/software installations, configurations, troubleshooting, customer assistance, and/or training. Communicates factual and procedural information clearly, orally and in writing. Gathers and analyzes basic facts and draws conclusions. Uses established industry practices, procedures or policies to determine the most appropriate approach to problem resolution. Applied information security/information assurance policy, principles and practices. Additional duties include but not limited to record management through SharePoint, Excel, and similar programs.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Successful completion of pre-employment background checks.
• Satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier III investigation and Special Agreement Checks.
• Within 12 months of hire must obtain a Comptia Security+ Certification.

Qualifications

Qualification Requirements: Work experience, education, and/or specialized training sufficient to demonstrate an in-depth knowledge of Information Technology (IT) principles, concepts and methods as well as skill in applying basic IT principles and practices in: -Performing highly structured, entry level work designed to develop broader and more in-depth knowledge and skill needed to perform higher level assignments; -Communicating factual and procedural information clearly, orally and in writing, -Gathering and analyzing basic facts and drawing conclusions. -Data storage, software applications and networking. **You will be rated based solely off of the information provided within your resume, please ensure you are clear and specific. Assumptions will not be made regarding your experience and duties performed.** Highly Preferred Criteria: Possess Family Morale, Welfare, and Recreation (FMWR) work experience. **To meet Highly Preferred eligibility, you must meet all Minimum and Highly Preferred Qualifications, and this information must be clearly detailed on your resume.**

Education

Bachelor's degree with a major study (minimum of twenty-four (24) semester hours) in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management

OR
Two (2) full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree in computer science, information systems management, mathematics, operations research, statistics, or technology management.

Transcripts must be submitted at time of application to be considered for the position. If selected official transcripts will be required prior to employment.

Contacts

• Address KA-NAF-W6B8AA US ARMY GARRISON FT LEONARD WOOD DO NOT MAIL Fort Leonard Wood, MO 65473 US
• Name: CHRA NAF Fort Leonard Wood
• Phone: 000-000-0000
• Email: usarmy.leonardwood.chra-hqs.list.chra-naf-cpac@army.mil