This position is located in the Central Arkansas Veterans Health Care System, Facilities Management Service, North Little Rock, AR. The medical center is a large multi-divisional tertiary care institution with several outpatient and Community Based Outpatient Clinics (CBOCs). The primary reason for the position is to assist in the implementation and managing of the IBM Maximo Asset Management and other administrative responsibilities for the service.

Duties

Major duties and responsibilities include, but are not limited to: Plans, schedules and conducts project roll up, updates, training and implementation to evaluate and recommend ways to improve the efficiency and effectiveness of work operation in the Maximo program. Research Engineering invoices assigned certified purchase order numbers and verify that work is complete, and all billings are correct before certifying invoices. Independently monitors service contracts, records, and contracts vendors as required to ensure that contracts is serviced on time in accordance with service contract specifications. Maintain daily time sheets and processes daily time sheets for Engineering employees. Develops and maintains service and office date files and records. Experience of all phases of section's clerical support positions to ensure these positions are adequately covered at all times. Locate and select appropriate guidelines, references and procedures in order to plan and carry out assignments, resolve most conflicts that arise, and coordinate work with others as needed. Monitor and assign appropriate vehicles to provide transportation services throughout organization according to schedules established. Applies training, experience, and knowledge of rules and procedures to perform a full range of clerical assignments and resolve recurring problems. Diagnoses and resolves problems in response to customer reported incidents Work Schedule: Monday to Friday 7:30am- 4:00pm. (Subject to change based on the needs of the Agency) Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD045260 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/14/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experiences as described below: Specialized Experience: You must have one year of specialized experience, equivalent to the GS-5 level in the Federal service, that equipped you with the particular knowledge, skills, and abilities (KSA's) needed to successfully perform the duties of the position and that is typically in or related to this Program Support Assistant (OA) position to be filled. Specialized experience includes: Government Purchase Card Experience. Timekeeping Experience. Experience in providing administrative support, customer service, tracking data. Experience with document/report processing, establishing, updating and maintaining of files and use of software applications. In addition to meeting experience requirements, applicants for this position must possess the ability to type 40 words per minute. You will be rated on the following Competencies for this position: Accounting OperationsAdministration and ManagementCustomer Service (Clerical/Technical)Writing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, but may involve intermediate periods of walking to user locations throughout the medical center to provide customer support. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address John L McClellan Memorial Veterans' Hospital 4300 West Seventh Street Little Rock, AR 72205 US
• Name: Devonia Hilton
• Phone: 910-824-0219
• Email: [email protected]