You will serve as a IT SPECIALIST (CUSTSPT/NETWORK) in the Information Technology Branch of Marine Corps Community Services South Carolina, of MCAS BEAUFORT SC.

Duties

You will Participate in the planning and delivery of a full range of customer support services to the organization. You will Install, configure, upgrade, and troubleshoot any hardware and software components. You will present formal and informal training and assistance to customers and reports, responds to, and resolves customer’s request. You will participate on a team designing, developing, testing, and implementing software for less complex programs, such as modifying input forms. You will test and debug programs according to detailed requirements; and submits completed applications software to the project leader. You will assist in the development1 configuration, installation, and maintenance of networked systems including Local Area Networks (LAN’s) and Wide Area Networks (WAN’s), and performs network configuration management functions. You will Install local building infrastructure as needed to facilitate the connection of networked equipment. You will Configure network switches, perform network diagnostic and install network software fixes and upgrades. You will Create network maps and troubleshoots network problems such as outages and latencies. You will Participate in the planning and execution of unit and systems testing, installing programs at customer sites, providing support on execution problems, and modifying applications as necessary. This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time. IAT Level II certification is mandatory within 6 months of assignment to position, as required by DoD! 8S70.l-M. Employee must possess and maintain Security or similar accepted certification. This position is subject to recall for outages, issues, and upgrades.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain a current valid United States driver’s license.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to complete training, obtain, and maintain a government credit card with travel and purchase authority.
• This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.

Qualifications

Your resume must also demonstrate at least one year of information technology related experience in the federal services or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: verifying hardware and software and equipment are in accordance with DOD policy and directives 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Maintaining customer hardware and resolving software problems in response to customer reported incidents. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT related experience demonstrating this competency include: Working with personnel to plan, coordinate and resolve issues by influencing people to work towards mutual goals and have basic cooperative attitudes. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Troubleshooting, diagnosing hardware/software interoperability problems by repairing and applying software patches. In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-07) or pay band in the federal service or equivalent experience in the private or public sector plan, design, develop, acquire, document, test, implement, integrate, maintain, or modify systems for solving problems or accomplishing work processes by using information technology (IT) systems such as computers, servers, routers, etc. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience listed in the Qualifications section, applicants may qualify based on education OR equivalent combination of experience and education as follows:

• I have successfully completed master's or equivalent graduate degree or
• I have successfully completed 2 full years of progressively higher level graduate education leading to a master's degree or
• I have successfully completed LL.B. or J.D., if related to the position being filled https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/ or
• I have a combination of experience and education as described above that equates to one year of experience. My percentage of the required education plus my percentage of the required experience equal one hundred percent.

Contacts

• Address MCAS BEAUFORT SC MCAS Beaufort, SC 29905 US
• Name: Department of Navy EIC
• Email: [email protected]