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Duties

WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: SB/SE Collection Operations, Headquarters Collection, Collection Policy - Insolvency/Passport The following are the duties of this position at the full working level. The incumbent serves as an expert analyst responsible for developing policy and interpreting guidance on program planning, execution, and evaluation for the tax compliance, accounts management and/or taxpayer education and communication functions. Plans, analyzes, determines cost/benefit relationships and coordinates a variety of functions, operations, and teams. Independently studies problems facing operating unit functions or those of particular concern within the organization assigned. This may require coordinating input from activities outside the division and identifying new methods of performing work. This requires the incumbent to demonstrate analytical, technical, and process analysis skills. Analyzes assigned program area(s) to discern trends in program delivery. Consolidates report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic compliance initiatives. Develops and presents complete plans for activities assigned, and coordinates programs or program segments and related procedures. Has a significant role and substantive impact in the establishment and monitoring of division and or area policy for segments of SB/SE and TE/GE mission critical tax related operating programs. Coordinates with management to implement the policies established by National Headquarters. Provides necessary technical advice and staff assistance to executives, field managers, and employees in the assigned compliance, accounts management, and/or taxpayer education program area. Develops and prepares operating guidelines, instructions, and other material pertaining to assigned program areas. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-12 level: To be minimally qualified for the position, you must have at least one (1) year of specialized experience equivalent to the grade 11 level. Your experience must demonstrate knowledge of IRS functions, programs, policies, regulations, procedures, and operations to evaluate program plans and determine impact of changes on program goals; Experience with cross-functional programs and their interrelationship with assigned program to conduct reviews, studies/projects and coordinate systems and resource utilization of program operations; Experience with consolidating report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic compliance initiatives; Experience interpreting, developing, adapting, and coordinating analytical reviews of new procedures and program requirements of the Service and their impact on compliance operations and resources; Experience with recognizing significant tax compliance issues and enforcement changes in order to develop new or revised procedures or products for compliance programs; Experience with principles of management planning, program analysis, and process analysis to develop, design, and implement new or revised procedures; Experience with preparing comprehensive written reports (i.e., briefings, procedural and regulatory), disseminate information, and document findings and conclusions. SPECIALIZED EXPERIENCE GS-13 level: To be minimally qualified for the position, you must have at least one (1) year of specialized experience equivalent to the grade 12 level. Your experience must demonstrate thorough knowledge of IRS functions, programs, policies, regulations, procedures, and operations to evaluate programs plans and determine impact of changes on program goals; Experience must demonstrate knowledge of cross-functional programs and their interrelationship with program areas to conduct reviews, studies/projects, and coordinate systems and resource utilization of program operations; Experience with consolidating report data to measure the effectiveness in meeting baselines or to the degree to which program plans and achievements support strategic compliance initiatives; Experience with recognizing tax compliance issues and enforcement changes to develop new or revised procedures or products for compliance, taxpayer education and communications, or account management programs; Experience using the principles of management planning, program and process analysis to develop, design, and implement new or revised policies and procedures; Experience with oral communication to present plans and proposals to individuals and workgroups, including top-level managers and field employees, as well as, demonstrating sufficient experience in written communication to prepare written reports, disseminate policy information, and document findings and conclusions. In addition, you must demonstrate sufficient experience in providing guidance and serving as a technical program and policy expert to prepare complete decision packages, studies, and recommendations. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address SBSE COLL - Collection Operations 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748