The position serves as a Supervisor in the Billing Department and reports directly to the Billing Manager under the chain of command of the Chief Operating Officer. This position is performs a broad range of duties to achieve the established Office of Community Care Finance expected results for medical billings, and reimbursable and non-reimbursable collections.

Duties

The Supervisory Financial Administrative Specialist (Billing) serves as a Billing Supervisor responsible for the timely and accurate preparation and submission of claims for healthcare services, equipment and/or medication. The primary purpose of the position is to provide billing oversight and administrative supervision of those staff performing billing and billing related functions under the position's area of responsibility. Major duties include, but are not limited to: Develops and sustains an agile and engaged workforce and multiple integrated, transparent systems to provide Veterans with personalized, proactive, and patient-driven products and services in an environment of sustained accountability Guides employee actions by researching, analyzing, developing, writing, and updating billing policies, procedures, methods and guidelines Exercises management responsibility for billing activities for assigned CPAC clients, Initiates claims for healthcare services, equipment and/or medication in accordance with prevailing guidelines Insures that completed claims are submitted for payment within the timeframes established by industry standard(s) and/or VHA requirement Ensures that all billing information entered and maintained in the automated billing system is timely and accurate Exercises responsibility for ensuring improved services to Veterans; Improved revenue collections; Improved operational performance; Merging industry proven best practices into VHA Business Operations; Functionally standardizing processes; Focusing on developing people, processes, and technology Interprets billing laws, rules, regulations, and policies, developing and implementing local policies, and defining administrative requirements Directs, coordinates and/or oversees work performed by subordinate staff. Plans work to be accomplished by subordinates while establishing and adjusting short-term priorities and deadlines as needed Work Schedule: 8:00 AM - 4:30 PM, Monday through Friday. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Financial Administrative Specialist (Billing)/PD15013A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/03/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In addition to TIG requirements above, you must qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Applying health care financial management concepts and practices to resolve problems and effect improvements; Applying knowledge of billing guidelines and workload with qualitative and statistical analysis to identify, analyze, and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes or workload distribution; Interpreting concepts, principles, practices, laws and regulations of health care financial management to implement policy and define administrative requirements; Developing and executing internal controls and quality reviews for work processes; AND Maintaining cooperative relationships with various levels of stakeholders within and external to the organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 2 years (36 semester hours) leading to a degree directly related to the work of the Supervisory Financial Administrative Specialist to meet total experience requirements. You will be rated on the following Competencies for this position: Leadership Administration and Management Decision Making Technical Competence Insurance Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary with long periods of sitting at a desk, working with computers daily. Some work may require walking in offices and similar areas for meetings. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite. The work does not require any special or unusual physical effort. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Central Consolidated Patient Accounts Center 3819 Franklin Ave Building 19 Leavenworth, KS 66048 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]