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Are you looking for a Guest Services Respresentative? We suggest you consider a direct vacancy at Pacific Air Forces in Elmendorf AFB. The page displays the terms, salary level, and employer contacts Pacific Air Forces person

Job opening: Guest Services Respresentative

Salary: $16 - 17 per hour
Published at: Dec 20 2024
Employment Type: Part-time
About the position: This position will be assigned to the JBER Lodging. This is a Regular Part-Time position. Regular Part -Time employees have a regular and continuous work schedule of at least 20 to 34 hours a week. You are eligible for the following benefits and compensation: Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay, Holiday Pay.

Duties

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests,makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government sponsoredquarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment,makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier'sreport, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sellssundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information isreceived from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeepingstatus of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensurefront desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lostand found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12652239

Requirements

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
  • The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
  • This position requires the incumbent to satisfactorily complete a pre employment drug test with negative results. The incumbent is subject to random testing for drug use.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/19/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet state and legal age requirement, 21 years old prior to selling alcoholic beverages. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI). Must satisfactorily complete a pre-employment drug test. Must possess a valid state driver's license.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Contacts

  • Address JBER Elmendorf Sustainment Services Flight 773 FSS/FSCN 10480 Sijan Ave. Ste 202 JBER, AK 99506-0000 US
  • Name: Elmendorf-Richardson NAF HR Office
  • Email: [email protected]

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