This position is located in Grand Canyon National Park, in the Commercial Services Division. Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will work from approximately from mid-January to end of November and you will be in a non-pay status for the remainder of the year.

Duties

Duties will be developmental in nature when filled below the full performance level. The incumbent serves as the North Rim Concession Management Specialist reporting to the Supervisory Concessions Management Specialist in performing a variety of duties in the administration of concession contracts. These duties include: Coordinating and conducting evaluations of visitor services and facilities. Coordinating and conducting comparability studies on which to base rate decisions. Collecting and compiling information and preparing annual overall ratings and reviewing. Updating concession contract operating and maintenance plans to ensure appropriate services and pricing are being provided in accordance with contract provisions and Service regulations. Participates in commercial services planning and implementation for assigned contracts. Additional GS-11 Duties: Manage the execution of a federal concessions contract. Recommend operational decisions and actions based on the economic condition and evaluation of a hospitality or service business. Advise management as a subject matter expert on business services or operations within a park or similar area. The incumbent works with the Supervisory Concessions Management Specialist, Asset Manager, and Deputy Chief to confirm compliance of the terms and conditions of concession contracts. The incumbent reviews the Risk Management Programs and Environmental Management Programs to ensure compliance with established standards. The incumbent participates in commercial services planning and implementation for assigned contract(s) as described in the Concessions Planning, Award, and Management (PAM) framework. The incumbent collaborates with other parties to ensure effective concessions operations. Other concessions contract and permitting related duties may be assigned as needed. Grand Canyon National Park's commercial services program is one of the most complex programs in the National Park Service and one of the largest in terms of annual gross receipts from concessioners operating within the park. The Division is responsible for the following programs: Concession Contracts providing lodging, food and beverage, retail, bus/bike/mule interpretive tours, guided floats, train, and other services; Commercial Use Authorizations providing road-based tours, guided hiking/backpacking, painting/photography workshops, bicycling tours, and several others; and Special Park Uses, Rights-of-Way, and procurement contracts associated with the park transportation/shuttle system. Career-Seasonal Position Information: This is a career-seasonal position and subject to release and recall procedures. A permanent career-seasonal position includes all the benefits of permanent employment but does not provide employment on a full year-round basis. As such, selectee will be in a non-pay/non-duty status for at least 2 weeks to 6 months per year based on project requirements or weather conditions. Selectee is guaranteed to work at least 6 months per year but not more than 50 weeks per year, with the work schedule to be determined upon appointment. The typical work season is mid-January to the end of November but can be variable during these months due to project requirements or weather conditions. Area Information: The North Rim District is situated on the rim of the Grand Canyon amidst the vast public lands of the Arizona Strip. It is about 20 miles from the South Rim by a strenuous hike through the Grand Canyon or a 215-mile drive which takes approximately 4 hours. The nearest community with full range of services is in Kanab, Utah, approximately 80 miles from the North Rim. The elevation on the North Rim is about 8,200 feet and consequently the climate in the summer is mild with highs in the 80's and lows in the 50's. Between May 15 and October 15 the North Rim receives approximately 500,000 visitors. The North Rim has a robust concession operation which features a historic full-service lodge with accommodations serving around 500 visitors, 230 concession employees, a general store, post office, mule ride concession, gas station, campground, etc. Beyond the North Rim Village, the district has about 20 miles of paved scenic roads, 80 miles of high clearance 4 wheel drive roads, and hundreds of miles of trails/routes including immediate access to the North Kaibab Trail/cross-canyon corridor. Recreational opportunities include hiking, running, climbing, canyoneering, rafting, road/mountain biking, skiing, and numerous other options in nearby communities such as St. George, Utah and Page, Arizona. Zion National Park, Glen Canyon National Recreation Area, Vermillion Cliffs National Monument, and Grand Staircase-Escalante National Monument are all within a half day drive. Employees are assigned quarters in a cabin, apartment, or house.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-12/24/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). Examples of specialized experience include, but is not limited to, the following examples: management analyst and program analyst; work involving compliance with commercial use authorizations, and other closely related duties. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., related to Concessions Management Specialist GS-1101-09. You must include transcripts. -OR- COMBINATION: A combination of the experience and the graduate level education that, when combined, equals 100% of the total requirement for Concessions Management Specialist GS-1101-09. Note: To calculate your combination amount, first determine your total qualifying specialized experience as a percentage of the experience required above; then determine your total qualifying graduate education. Only graduate education in excess of the amount of 1 full year of graduate level education (18 semester hours) required for GS-07 may be used to qualify for GS-09. You must include transcripts and hours per week worked. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors). Examples of specialized experience include, but is not limited to, the following examples: administrative program specialist work where monitoring government contracts was primary, acting as contracting officer representative (COR) working with government contractors, and other closely related duties. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., related to Concessions Management Specialist GS-1101-11. You must include transcripts. -OR- COMBINATION: A combination of the experience and the graduate level education that, when combined, equals 100% of the total requirement for Concessions Management Specialist GS-1101-11. Note: To calculate your combination amount, first determine your total qualifying specialized experience as a percentage of the experience required above; then determine your total qualifying graduate education. Only graduate education in excess of the amount of master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related that are required for GS-09 may be used to qualify for GS-11 grade level. You must include transcripts and hours worked per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Grand Canyon National Park PO Box 129 20 South Entrance Road Grand Canyon, AZ 86023 US
• Name: Lindsay Heinrich
• Email: [email protected]