Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services, Immediate Office of the Executive Assistant Commissioner, located in Washington, DC Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Duties

Joining Customs & Border Protection (CBP) will allow you to utilize your expertise in providing a wide range of high-level executive, programmatic, strategic and project support. This position starts at a salary of $139,395.00 (GS-14, Step 1) to $181,216.00 (GS-14, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. In this Program Manager (Executive Assistant) position you will become a key team member of Homeland Security professionals involved in analyzing major administrative aspects of substantive, mission-oriented programs, and generating and applying new hypotheses and concepts to improve effectiveness and efficiency of operations; collaborating with other partners to provide comprehensive recommendations to senior leadership and customers; developing and establishing uniform functional process improvement methods and tools; providing recommendations; ensuring accurate, concise, coordinated and timely processing of correspondence and taskers; and providing technical and administrative supervision. Typical Work assignments include: Exercising significant discretion to ensure the smooth functioning of the EAC's/DEAC's internal and external affairs workload through monitoring and tracking tasks; preparing content for meetings, presentations and projects; and working with other internal and external staff to ensure the successful and timely completion of Enterprise Services tasks and implementation of internal and external requirements. Managing a rapid flow of work, handling many tasks daily spanning multiple projects, and will need to toggle between big picture, long-term strategic priorities and time sensitive details. Serving as a bi-directional "gatekeeper," helping to develop and nurture relationships both internal and external to the organization. Ensuring all written communications are of the highest quality and EAC's intended messages are clearly articulated. Reviewing all briefings and correspondence to ensure they meet intent and answer the requisite questions. Utilizing independent and authoritative judgment and communicating on behalf of the EAC/DEAC with other offices, both internal and external, on matters related to the EAC/DEAC programmatic initiatives. Supervising and managing the ES Executive Secretariat team, reviewing work and providing direction to ensure the smooth operation of daily office activities. Makes changes in work assignments, workflow, and balances workload as required.

Requirements

Qualifications

Specialized Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Directing, organizing, and coordinating administrative and professional team efforts across organizational lines to meet complex planning needs and unanticipated requirements. Preparing, reviewing, and editing comprehensive reports, studies, and correspondence regarding initiatives. Managing a wide range of high-level projects and initiatives with senior management involvement to include strategizing, planning, and forecasting. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/24/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Immediate Office of the Executive Assistant Commissioner Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]