This position is located at the Minneapolis VA Health Care System in the Business Office service line. The Business Manager functions as the Chief of the service line and therefore provides leadership in the following departments: Benefits, Health Information Management System (HIMS), Eligibility and enrollment, Veteran Transportation Services, Revenue Generation, and Medical Care Administration.

Duties

Major duties include: The Business Manager must synthesize information and guidance from a variety of sources including the Health Eligibility Center, National Non VA Medical Care Program, National Chief Business Office, Office of Health Information Management, as well the VISN Community Based Outpatient Clinics to ensure compliance with program requirements and inform Medical Center leadership Applies VHA funding allocation systems including Veterans Equitable Resource Allocation (VERA), Medical Care Cost Recovery and Sharing agreements Collaborates with other departments in relation to clinical, financial, planning and other administrative operations in the Medical Center and VISN and work collaboratively with leadership from those programs Develops strong relationships with the Veteran Service Organizations, Department of Defense, and Community Providers to support and accelerate Veteran access to benefits, healthcare and services Identifies requirements for funding, staffing, space, privacy, and technology to support the programs and delivery of services to Veterans across disparate programs and geographical locations Provides oversight and guidance, program management and leadership to the business operations in their medical center Oversees and manage strategic planning, auditing and compliance activities to enhance the mission of the departments under their supervision Directs the utilization of Business Office financial and staff resources and designs strategies to manage and integrate functions to improve and maximize efficiencies Provides leadership in the following departments: Benefits, Health Information Management Systems (HIMS), Revenue Generation and Non-VA Care Medical Care Administration Supports fiscal operations in meeting their performance goals where applicable including avoiding delinquent obligations and interest payments due to untimely processing of payments Work Schedule: Monday-Friday, 7:30 a.m. - 4:00 p.m. (work hours may be further discussed during the interview) Telework - Ad Hoc: Ad Hoc telework occurs on an occasional, non-routine basis- for example, inclement weather or telework that occurs to complete short-term special assignments or to accommodate special circumstances even though the telework arrangement may occur continuously for a limited and specific period of time. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Business Manager/PD23320A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/23/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include: utilize various software programs and computer applications to analyze data, generate reports and create presentations and documents; manage and obligate funds for program requirements and services; create and implement administration policies, regulations and health care industry rules and practices; and provide supervisory duties such as evaluating work performance, counseling employees, resolving complaints, providing training needs and staff development. You will be rated on the following Competencies for this position: Administration and ManagementAttention to DetailCustomer ServiceIntegrity/HonestyInterpersonal SkillsLeadership Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Work is performed in an office or similar setting involving everyday risks or discomforts which require normal safety precautions. Travel at least one time per month for meetings, conferences or site visits should be expected. Travel may be by airplane, automobile or other available modes of travel. Work Environment: The employee can expect to spend four or more hours per day may at a computer workstation;work involves prolonged periods reading/working on a computer screen, and. using a keyboardand mouse. The work area is adequately lighted, heated and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Minneapolis VA Medical Center One Veterans Drive Minneapolis, MN 55417 US
• Name: Kara Grieser
• Phone: (320) 252-1670 X7151
• Email: [email protected]