Job opening: Support Services Specialist
Salary: $69 154 - 130 369 per year
Published at: Dec 17 2024
Employment Type: Full-time
You will serve as a Support Services Specialist with the Logistics Division, Transportation, Supply, and Support Services Branch responsible for project management, supplier management, strategic alignment, and process optimization and continuous improvement. You will also be responsible for leading and managing multiple projects while driving supplier management strategy and overseeing vendor performance to ensure high-quality services, cost efficiency, and timely delivery.
Duties
Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
Oversee multiple complex projects simultaneously, ensuring alignment, managing risks, and delivering results across all projects.
Continuously refine and optimize the processes based on feedback, performance metrics, and new best practices. Ensure that the processes are adaptable and scalable.
Drive overall supplier management strategy and Lead Vendor Performance Excellence.
Manage multiple furniture acquisition projects across various locations, ensuring seamless integration with large-scale construction efforts.
Oversee a portfolio of projects, ensuring that they align with the broader organizational strategy and that resources are optimally allocated across initiatives while balancing long-term goals with short-term project needs.
Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.
Requirements
- This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
- Position subject to pre-employment background investigation.
- You must meet qualifications requirements by the closing date of this announcement.
- If selected, you will be required to complete a financial disclosure statement.
- This position may require a one-year probationary period.
Qualifications
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
To qualify for GS-09 level, you must have:
a) One year of directly related specialized experience equivalent to the GS-07 level:
Assisting with the development of detailed project plans for office usage improvements;
Assisting in the assessment of office sites for usage improvement; and
Verifying furniture and supplies received are appropriate for ongoing office renovation projects.
OR
b) Completed all requirements for a master's or equivalent graduate degree in an appropriate field
OR
c) Completed 2 full academic years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree in an appropriate field
OR
d) LL.B or J.D, if related
OR
e) Have an equivalent combination of experience and graduate study as discussed in a), b), c) and d) above
To qualify for GS-11, you must have:
a) One year of directly related specialized experience equivalent to the GS-09 level:
Developing detailed project plans and providing progress updates to stakeholders;
Conducting site assessments with stakeholders to verify office renovation and furniture needs; and
Facilitating communication between vendors and customers to ensure seamless coordination toward project completion.
OR
b) Completed all requirements for a doctoral degree (i.e., Ph.D. or equivalent) in an appropriate field
OR
c) Completed 3 full academic years of progressively higher-level graduate education leading to a Ph.D. degree or equivalent doctoral degree in an appropriate field
OR
d) LL.M., if related
OR
e) Have an equivalent combination of experience and graduate study as discussed in a), b), c) and d) above
To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level:
Overseeing multiple simultaneous large-scale office renovation and construction projects to ensure furniture and supply acquisition integrates with facility planning;
Standardizing site assessment processes to ensure consistency and efficiency; and
Overseeing vendor supply procurement for site usage projects, verifying receipt of proper supplies.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.
Education
If you are using education completed in the United States to meet the qualification requirements, your degree must have been awarded from a college or university that is accredited by a recognized accrediting organization. For a list of schools that meet this criteria, go to
http://ope.ed.gov/accreditation/.
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
All degrees must have been received in the year of, or any year subsequent to the original date of accreditation
Contacts
- Address Johnson Space Center
2101 NASA Parkway
Houston, TX 77058
US
- Name: NASA Shared Services Contact Center
- Phone: 1-877-677-2123
- Email: [email protected]
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