Job opening: Supervisory Health Technician (Ophthalmology)
Salary: $60 808 - 79 050 per year
Published at: Dec 13 2024
Employment Type: Full-time
A Supervisory Health Technician (Ophthalmology) in the Veterans Health Administration (VHA) supports Ophthalmologists in diagnosis, treatment, prevention, follow-up care and patient counseling. The Supervisory Health Technician (Ophthalmology) carries additional responsibilities that include the supervision, administrative management, and direction of Health Technician (Ophthalmology) auxiliary staff.
Duties
The Supervisory Health Technician (Ophthalmology) performs difficult ophthalmic technical duties with considerable latitude for the exercise of independent judgment. In addition to the duties expected of the GS-8 level, the GS-9 Supervisory Technician carries additional responsibilities that involve the oversight of specific services within the Eye clinic including:
Preparing work assignments
Monitoring clinical performances of Health Technician (Ophthalmology) staff
Conducting performance appraisals or providing input into the performance appraisals and conducting other clinical and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied
Assures compliance with accrediting agency and regulatory requirements
Establishes and monitors the quality of the pre-analytical processes as part of the overall Health Technician (Ophthalmology) service quality management program, and assures corrective action is initiated as needed
Assures orientation and competency assessment of assigned staff, and supervises interactions of Health Technicians (Ophthalmology) with affiliate ophthalmology residents
Develops policies and procedures, manages document control, develops performance standards, position descriptions and functional statements, and is responsible for professional and administrative management of an assigned area to include budget execution
Maintains interdepartmental relations with other services to accomplish medical center goals
May have overall responsibility for planning, assessing, and evaluating programs to ensure proper coordination between care delivered by the program and overall delivery of healthcare within the facility, or coordination of non-VA care as appropriate
Work Schedule: Monday-Friday 7:30am-4:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not required.
Qualifications
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience and Education.
(1) Experience. One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician,
OR
(2) Education. Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree,
OR
(3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Examples are listed below:
Experience: One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician;
OR,
Education: Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree.
Experience/Education Combination. Equivalent combinations of experience and education are qualifying.
Assignment. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. Supervisory Health Technicians (Ophthalmology) at the GS-9 grade level generally are found in Complexity Level 2 (Medium Complexity) or Complexity Level 3 (Low Complexity) facilities. Supervisors may perform other complex ancillary assignments and program management duties such as overseeing the integration between ophthalmic medical devices and the electronic medical record system, serving as the point of contact and lead for the Eye Care electronic health record and serving as the liaison between other departments and services. The supervisory Health Technician (Ophthalmology) is responsible for the supervision, administrative management, and direction of Health Technician (Ophthalmology) auxiliary staff. May be delegated full administrative and professional responsibility for planning and directing the Health Technician (Ophthalmology) staff activities for the service or equivalent unit at an independent outpatient clinic. Has full supervisory responsibility over a section or equivalent work unit. Typical duties include preparing work assignments, monitoring clinical performances of Health Technician (Ophthalmology) staff, conducting performance appraisals, and other clinical and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied. The supervisor assures compliance with accrediting agency and regulatory requirements, establishes and monitors the quality of the pre-analytical processes as part of the overall Health Technician (Ophthalmology) service quality management program, and assures corrective action is initiated as needed. Assures orientation and competency assessment of assigned staff, and supervises interactions of Health Technicians (Ophthalmology) with affiliate ophthalmology residents. Develops policies and procedures, manages document control, develops performance standards, position descriptions and functional statements, and is responsible for professional and administrative management of an assigned area to include budget execution. Maintains interdepartmental relations with other services to accomplish medical center goals. May have overall responsibility for planning, assessing, and evaluating programs to ensure proper coordination between care delivered by the program and overall delivery of healthcare within the facility, or coordination of non-VA care as appropriate.
Certification: All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician
(Ophthalmology).
Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.
English Language Proficiency. Health Technicians (Ophthalmology) must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d).
Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to work with a team to provide technical guidance, plan, organize, and coordinate activities of a Health Technician (Ophthalmology) to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work, etc;
Ability to communicate effectively in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels;
Ability to assist in Health Technician (Ophthalmology) development, outcome management, and strategic planning;
Ability to act as supervisor for Health Technicians (Ophthalmology) to resolve
formal employee complaints and concerns.
Reference: VA Handbook 5005, Part II, Appendix G52, Health Technician (Ophthalmology) Qualification Standard
The full performance level of this vacancy is GS-9.
Physical Requirements: See VA Directive and Handbook 5019.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address Hampton VA Medical Center
100 Emancipation Drive
Hampton, VA 23667
US
- Name: Kenyel Buyck
- Phone: 470-914-3607
- Email: kenyel.buyck@va.gov
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