This position serves as the Deputy Service Chief for the Business Office, also referred to as the Health Administration Service (HAS) and reports to the Associate Director (AD) within the Montana VA Health Care System, located at Fort Harrison VA Medical Center. The incumbent serves as the Assistant Chief, Health Administration Service (HAS) and shares the delegated authority and responsibility to manage and direct all technical and administrative program areas within the HAS.

Duties

Provides services and technical counsel necessary to meet the procedural, legal and administrative requirements relating to the care and treatment of beneficiaries and works to achieve maximum utilization of treatment and care facilities. Exercises service line level managerial authorities to establish plans and objectives. Responsible for organizing, directing and controlling program areas and associated resources related to mission accomplishment through chairing and actively participating in committees, managing clinical jurisdiction of activities and non-VA diagnostic and treatment activities, managing administrative patient-related programs, and notifying management of the impact of legislative changes to internal processes affecting movement of patients through the VA. Plans/directs the work of the service line in all its operational aspects through management of budgets for operations, non-VA medical care, non-VA hospital care, beneficiary travel, etc. Keeps employees informed through section level supervisory staff regarding policies, procedures and a goal or management. Responsible for managerial oversight of patient administration and patient care functions and initiates management improvement activities by staff and operating personnel. Performs methods and procedure studies as it affects the service line, and at the request of leadership, carries out similar studies in professional service areas, and make necessary recommendations for changes. Applies commonly-accepted business management practices and principles during critical examination of baseline requirements and anticipated requirement changes, identifies program risk and proposes methods to confront risk and implements programmatic change. Prepares performance standards and evaluates performance of subordinate supervisory positions and direct reports. Promotes effective employee and resource utilization by supporting EEO programs and union partnership, participating and/or initiating budget, space and staffing reviews, and interaction with management and employees in resolving problems, providing training and validation of workload information. Participates in formal and informal management sessions/meetings where the events, patient issues, and activities are discussed, evaluated, and assigned for resolution as required. Represents the Healthcare Systems and serve as liaison with the regional counsel on all legal matters affecting patient care. Develops and implements systems and procedures for improving cost effectiveness and productivity. Through interpretation and application of higher echelon policies and regulations formulates and issues policies, related to broad areas of patient administration which provides a basis for sound administrative practices. Participates in/or initiates related studies concerning outpatient activities, extended care placements and community relationships relative to outplacement of patients. Work Schedule: Full-time, Monday - Friday (8:000am - 4:30pm) Telework: ADHOC - VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Deputy Medical Administration Officer/PD200030 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of major issues, program goals and objectives, work processes, and administrative operations of the medical center; Skill in conducting detailed analyses of complex business functions and work processes affecting the business operations of the facility; Detailed knowledge of business procedures, including accounting, budgeting, contracting, HIMS and logistics; Knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of mission-essential facility programs; Ability to develop and apply new or modified work methods, management processes, and procedures for administering program services; Ability to analyze new revenue-enhancing projects, plan and implement new projects and report the results to the Director and other key staff; Expert Knowledge of the specific processes and procedures applying to management of the service line such as: personnel management regulations, requirements and practices, fiscal reporting requirements, and budget/resource management. You will be rated on the following Competencies for this position: Administration and ManagementAnalysis and Problem SolvingDecision MakingQuality ManagementRisk Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements and Work Environment: The work of this position is mostly sedentary and requires only some walking, bending and light lifting. The work of this position is performed in an adequately vented, lighted and heated work area. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Montana VA Health Care System 3687 Veterans Drive Fort Harrison, MT 59636 US
• Name: VISN 19 HR Contact Center
• Phone: 719-227-4600
• Email: [email protected]