This Health Tech (Audiology) (HTA) position is in the Audiology & Speech Pathology Service of the Bay Pines VA Healthcare System. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology Service. The Health Technician supports the function of the clinical programs in Audiology and is under the supervisor of the Audiologist.

Duties

Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. In addition, the incumbent must be able to mentor and train new Audiology Health Technicians. Direct patient care duties may include, but not limited to the following: Triaging patients to an Audiologist based on complexity of the procedures being completed Patient set up for procedures (e.g., vestibular, neuro-diagnostic procedures) Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting Conducting hearing pass/fail screenings without interpretation, non-diagnostic otoscopy, cerumen management, taking earmold impressions, hearing aid troubleshooting and repair Provide basic hearing aid information for patients and caregivers Performs listening checks on hearing aids Electroacoustic analysis of devices Pairs hearing aids and accessories via Bluetooth technology Programs previously stored settings into hearing aids Activates remote controls Ensures timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES Administrative duties include, but may not be limited to the following: Tracks loaner stock hearing aid inventory Electronic ordering Verifies orders upon arrival to ensure components are present and working correctly Schedules appointments Packages and mails hearing aids and accessories Processes ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs) Responds to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions Assists patients, visitors, and others requesting information Management of infection control, patient safety, and clinical supplies for the audiology clinic Work Schedule: Monday - Friday, 7:30am to 4:00pm or, 8:00am to 4:30pm Compressed/Flexible:Not Available Telework: Not suitable for telework Virtual: This is not a virtual position. Functional Statement #: 21824F Relocation/Recruitment Incentives: Not Authorized

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. BASIC REQUIREMENTS United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. HTA candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f). Experience and Education. Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR, Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR, Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Certification. Certification by the Council for Accreditation in Occupational Hearing Conservation (CAOHC) as a Certified Occupational Hearing Conservationist (COHC) is accepted however, it is not required for HTAs at the GS-7 level. Grandfathering Provision. All individuals employed in VHA in this occupational series or in another occupational series performing the duties as described in the qualification standard on the effective date of the qualification standard are considered to have met all qualification requirements for the grade held including positive education and licensure/trademark/registration/certification. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: They may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. If an HTA, HTSLP or HTASLP who was retained under this provision leaves the occupation, the employee will lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation. HTAs, HTSLPs or HTASLPs who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. (4) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. GRADE DETERMINATIONS Experience: Candidates must have completed one year of progressive experience and/or experience equivalent to the next lower grade level (GS-06) directly related to the position being filled. The knowledge, skills, and abilities at the GS-06 grade level are: Knowledge of normal and abnormal ear anatomy. Knowledge of hearing physiology and function to educate patients and families. Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist. Ability to prepare patients for testing procedures. Ability to document and code patient procedures. Demonstrated Knowledge, Skills, and Abilities (KSAs): In addition to the experience listed above, the candidate must demonstrate all of the following KSAs at the GS-07 grade level: Ability to mentor and train new HTAs. Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials. Ability to develop and implement the technician role for a program in a focused area of audiology. Physical Requirements: See VA Directive and Handbook 5019. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address CW Bill Young Department of Veterans Affairs Medical Center 10000 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Edit Sedgwick
• Phone: 407-631-7503 X17503
• Email: [email protected]