As a Lead Human Resources Specialist, you will perform coaching, facilitating and monitoring duties and provide technical expertise to the Benefits team.Location of position: GSA's Office of Human Resources Management, Kansas City, MO

Duties

Coach the team in the selection and application of appropriate problem solving methods and techniques. Provide advice on work methods, practices, and procedures; and assist the team and/or members in identifying the parameters of viable solutions. Assist the team in assessing its strengths and weaknesses and provides leadership to the team in exploring alternatives and determining what improvements can be made. Research, learn and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve team effectiveness, efficiency and work products. Maintain program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions from the supervisor. Keep abreast of changing policies and procedures to answer questions from team members on procedures, policies, directives, etc. Respond to congressional inquiries, OPM, other Federal agencies, and former employee correspondence related to employee benefits and services. Prepare reports and maintains records of work accomplishments and personal administrative information, as required, and coordinates the preparation, presentation and communication of work related information to the supervisor.

Requirements

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

Qualifications

For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time).     If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $105,029 per year. SPECIALIZED EXPERIENCE:  To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience providing technical expertise, advice, and guidance to management, customers, and other human resources specialists, human resources assistants and support personnel on human resources regulations, policies, and procedures in the area of employee benefits.

Education

This job does not have an education qualification requirement.

Contacts

• Address GSA, Office of Human Resources Management General Services Administration (GSA) Office of Human Resources Management (OHRM) 1800 F Street NW Washington, District of Columbia 20405 United States
• Name: Nicole Royster
• Phone: 202-320-2424
• Email: [email protected]